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Hi
I have 2 crazy problems with EZKeys2.
Hopefully, someone can help.
Thanks,
Paul
Hi Paul,
I’m here with Studio One 6.1.2 trying to reproduce what you are talking about but I’m afraid I can’t, so could you please elaborate?
Whether I’m dragging MIDI from the Grooves page or from the Song Track, I do not get more than one Track in Studio One. I am dragging from the VST3 plug-in to the EZkeys 2 Track in Studio One.
Which Auto-Save are you referring to? Is it the ‘Auto-Save in DAWs’ in EZkeys 2 Settings > Auto-Save function?
In EZKeys1 it was simple to delete old grooves. I cannot find where the EZKeys2 grooves are from the EZKeys2 interface.
Could you explain a bit further, please? Where in EZkeys 2 are you trying to find and delete ‘old grooves’?
BR,
John
John Rammelt - Toontrack
Technical Advisor
Hi John,
Thank you for looking into this. I’m using latest version of Studio One – Artist. With Windows 10.
When I mentioned Auto-Save in EZKeys2 I was only clutching at straws because I have no idea why this is happening. This morning I reset all setting in EZKeys. Then I opened it up in Standalone mode. Grabbed a groove and dragged it to Desktop. There was no problem. The Midi File plays perfectly. However, I then went into Studio One and started a new song, added a standard groove, grabbed a groove and placed it into verse then saved it. Then I dragged that groove over into Studio One and voila! Now I have 21 tracks of EZKeys2! Please see attachment. These are obviously different grooves I’ve selected over the last few days. They just keep piling up on one another.
I have to run out now for a Doc appt. but when I get back I’m going to completely uninstall EZKeys2. I’ll leave EZKeys1 on my computer and I won’t remove and expansion kits.
If there is any folder or file I should delete manually, please let me know. Then I’ll reinstall and hope for the best.
Thanks, John
Paul
Hi John, I decided to try the uninstall thinking it may work. It didn’t. I’m not really a techie but think that some elements of EZKeys2 have gone to the wrong place in the install process. I have not changed the install folder – just followed instructions from ToonTrack Product Manager.
I did go to the Toontrack folder that supposedly held the ezk2p file ‘Too Late’. A song of mine that I’m desperately trying to arrange in Studio One. I deleted the file. But… when I opened up EZKeys2 in Studio One and checked open recent files – there it is! It shows up as being in C:\Users\Paul\Documents\Toontrack\EZKeys2|Too Late – Verse.ezk2p
So I did a search on Drive C: for it and have attached the jpgs.
Every time I go back into EZKeys2 and drag grooves to track, it simply adds to the total of opened tracks. It was around 17 yesterday, now it’s opening 25.
Please see attachments.
Thanks,
Paul
Hi John,
A couple more jpgs. One showing that ToonTrack is also in ‘All Users’. Perhaps this is normal but it seems there are files in 2 Document Folders.
Also, I neglected to answer your question about ‘deleting old grooves’. Once again, I was clutching at straws. In EZKeys1 there was a window for dragging your Favorites to re-use later. I don’t see that feature in EZKeys2 but was thinking that’s where all these tracks were coming from. So I deleted all my old EZKeys1 ‘Favorites’.
Paul
Hi there,
Does this happen when you create a new session in Studio One and just add EZKeys as an instrument? If yes, would you mind creating a new session and putting the directory that you saved it in into a zip file and post it here? I just can’t recreate the issue.
Mac Studio M1 Max, RAM 64 GB, 1TB Drive, OSX 12.x/13.x and Windows 10 (VM)
DAW: Studio One Pro (always up to date)
DTX Express III (Extreme triggers), Nektar LX88
OWC Thunderbay Mini (4 X 1TB Sata SSD), Express 4M2 (4 X 2TB M.2 SSD), Envoy Express (1TB M.2 SSD)
Presonus Quantum, Faderport & Faderport 8
Black Lion Sparrow Mk2 A/D, FMR-RNP-RNC, MIDI Xpress 128, BM5A, KRK VXT4, Equator D5
2020 Macbook Pro 16GB RAM, 512GB SSD Audio(mobile rig)
Hi again,
Same problem with New or Old song. It seems I have 2 ToonTrack folders. I’ve made zip of both. Also a jpg showing the 2 folders. UPDATE* Zip File of EZKeys2 in Users-All Users-ToonTrack was too large to upload.
A weird thing happened but I couldn’t duplicate it. I clicked on something and it showed EZKeys2 (2). Made me think I have 2 installations on this PC but when I go into Studio One and look at VST’s there is only one version of EZKeys2 and one of EZKeys1 (64bit).
So I uninstalled Studio One 6 and tried Studio One 5 with a completely new song etc. Same problem when I drag grooves to track. So after sending this, I have to try and download and install Studio One 6 again.
Thanks again,
Paul
Hi again,
Same problem with New or Old song. It seems I have 2 ToonTrack folders. I’ve made zip of both. Also a jpg showing the 2 folders. UPDATE* Zip File of EZKeys2 in Users-All Users-ToonTrack was too large to upload.
A weird thing happened but I couldn’t duplicate it. I clicked on something and it showed EZKeys2 (2). Made me think I have 2 installations on this PC but when I go into Studio One and look at VST’s there is only one version of EZKeys2 and one of EZKeys1 (64bit).
So I uninstalled Studio One 6 and tried Studio One 5 with a completely new song etc. Same problem when I drag grooves to track. So after sending this, I have to try and download and install Studio One 6 again.
Thanks again,
Paul
EZkeys version: 2.0.1
Operating system: Windows 10
Sorry I should have clarified; create a new Studio One session that exhibits the same issue. And zip that up (the Studio One session folder), posting it here.
FWIW; I was able to load the EZKeys Project you posted and drag groove to Studio one from the EZK song track, without issue. Just created one track or added to an existing one.
Mac Studio M1 Max, RAM 64 GB, 1TB Drive, OSX 12.x/13.x and Windows 10 (VM)
DAW: Studio One Pro (always up to date)
DTX Express III (Extreme triggers), Nektar LX88
OWC Thunderbay Mini (4 X 1TB Sata SSD), Express 4M2 (4 X 2TB M.2 SSD), Envoy Express (1TB M.2 SSD)
Presonus Quantum, Faderport & Faderport 8
Black Lion Sparrow Mk2 A/D, FMR-RNP-RNC, MIDI Xpress 128, BM5A, KRK VXT4, Equator D5
2020 Macbook Pro 16GB RAM, 512GB SSD Audio(mobile rig)
Hi Brad & John,
FYI I also completely reset all the settings in Studio One 6 so this is completely baffling.
Please see attached the Studio One 6 Session as requested.
Thanks,
Paul
Hi Brad & John,
FYI, today I opened EZKeys 1 (64-bit) and went through the same process I’ve been doing in EZKeys2. There was no problem. Whatever I did resulted in only one Midi track being dragged. So thought I’d let you know to rule out the possibility that it’s Studio One that is causing this pile up of memorized tracks.
Hope the Studio One 6 Session I sent yesterday allows you to duplicate the problem so it can finally be solved.
Thanks,
Paul
Hi Brad & John,
FYI, today I opened EZKeys 1 (64-bit) and went through the same process I’ve been doing in EZKeys2. There was no problem. Whatever I did resulted in only one Midi track being dragged. So thought I’d let you know to rule out the possibility that it’s Studio One that is causing this pile up of memorized tracks.
Hope the Studio One 6 Session I sent yesterday allows you to duplicate the problem so it can finally be solved.
Thanks,
Paul
Sadly, no. Using the session you posted; when I drag and drop from the song track, groove library list and even save the track to user MIDI and import it to Studio One, it all results in just one new track or adds to an existing one.
If I had hair I would be pulling it out now… but will continue trying to replicate it.
Have you tried posting anything on the Presonus User Support forum? If not, I will because I am curious why this is happening.
I’ll assume you are on the latest version of Studio One Artist.
Mac Studio M1 Max, RAM 64 GB, 1TB Drive, OSX 12.x/13.x and Windows 10 (VM)
DAW: Studio One Pro (always up to date)
DTX Express III (Extreme triggers), Nektar LX88
OWC Thunderbay Mini (4 X 1TB Sata SSD), Express 4M2 (4 X 2TB M.2 SSD), Envoy Express (1TB M.2 SSD)
Presonus Quantum, Faderport & Faderport 8
Black Lion Sparrow Mk2 A/D, FMR-RNP-RNC, MIDI Xpress 128, BM5A, KRK VXT4, Equator D5
2020 Macbook Pro 16GB RAM, 512GB SSD Audio(mobile rig)
I get the same results as Brad, I’m afraid, i.e. no unexpected behaviour.
I am wondering if the directory where the Temp files are created upon dragging has got something to do with it.
What does your ‘C:\ProgramData\Toontrack\EZkeys 2’ folder look like? Full of those dragged files?
BR,
John
John Rammelt - Toontrack
Technical Advisor
I get the same results as Brad, I’m afraid, i.e. no unexpected behaviour.
I am wondering if the directory where the Temp files are created upon dragging has got something to do with it.
What does your ‘C:\ProgramData\Toontrack\EZkeys 2’ folder look like? Full of those dragged files?BR,
John
The odd thing is (or one of them) none of the tracks are assigned to a MIDI out track. If I set them to EZKeys 2… it’s different MIDI, possible from the same “Family” but different.
Mac Studio M1 Max, RAM 64 GB, 1TB Drive, OSX 12.x/13.x and Windows 10 (VM)
DAW: Studio One Pro (always up to date)
DTX Express III (Extreme triggers), Nektar LX88
OWC Thunderbay Mini (4 X 1TB Sata SSD), Express 4M2 (4 X 2TB M.2 SSD), Envoy Express (1TB M.2 SSD)
Presonus Quantum, Faderport & Faderport 8
Black Lion Sparrow Mk2 A/D, FMR-RNP-RNC, MIDI Xpress 128, BM5A, KRK VXT4, Equator D5
2020 Macbook Pro 16GB RAM, 512GB SSD Audio(mobile rig)
Hi John & Brad,
I have a ticket with Presonus. If we’re lucky, they’ll know what’s causing the problem. I’m optimistic but on the other hand, this problem doesn’t happen with EZkeys1 64Bit.
The ProgramData folder doesn’t look too bad – to me, that is. I’m attaching a pic of it.
I’ve deleted a bunch of songs hoping it was just a corrupted song file in Studio One but the problem is still there.
I’ll see if I can post on a Studio One forum somewhere too.
Thanks,
Paul
Hi John & Brad,
I have a ticket with Presonus. If we’re lucky, they’ll know what’s causing the problem. I’m optimistic but on the other hand, this problem doesn’t happen with EZkeys1 64Bit.
The ProgramData folder doesn’t look too bad – to me, that is. I’m attaching a pic of it.
I’ve deleted a bunch of songs hoping it was just a corrupted song file in Studio One but the problem is still there.
I’ll see if I can post on a Studio One forum somewhere too.
Thanks,
Paul
I posted the issue on the Presonus forum, nothing useful so far.
Feel free to add anything else to it: https://forums.presonus.com/viewtopic.php?f=151&t=51800
Mac Studio M1 Max, RAM 64 GB, 1TB Drive, OSX 12.x/13.x and Windows 10 (VM)
DAW: Studio One Pro (always up to date)
DTX Express III (Extreme triggers), Nektar LX88
OWC Thunderbay Mini (4 X 1TB Sata SSD), Express 4M2 (4 X 2TB M.2 SSD), Envoy Express (1TB M.2 SSD)
Presonus Quantum, Faderport & Faderport 8
Black Lion Sparrow Mk2 A/D, FMR-RNP-RNC, MIDI Xpress 128, BM5A, KRK VXT4, Equator D5
2020 Macbook Pro 16GB RAM, 512GB SSD Audio(mobile rig)
Hi John & Brad,
I have a ticket with Presonus. If we’re lucky, they’ll know what’s causing the problem. I’m optimistic but on the other hand, this problem doesn’t happen with EZkeys1 64Bit.
The ProgramData folder doesn’t look too bad – to me, that is. I’m attaching a pic of it.
I’ve deleted a bunch of songs hoping it was just a corrupted song file in Studio One but the problem is still there.
I’ll see if I can post on a Studio One forum somewhere too.
Thanks,
Paul
Hi Paul, could you try and delete all files ending with .mid and .midezkeys2trackinfo in that folder and see if the problem goes away?
Christoffer Lindmark - Toontrack
Coder
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