plugin to small on screen

EZkeys Help
Viewing 7 replies - 16 through 22 (of 22 total)
  • Barza
    Participant

    There is a very defensive tone to the responses from Toontrack on this issue. Given the cost of the product and high profile nature of this product, I don’t think it is unreasonable for users to request resizing of the interface.

    We can understand that a resizeable GUI may not be easy to do. But there are stopgaps short of a full rewrite which allows the interface to be set at any size. Providing at least one additional fixed size option in addition to the original size would be a step forward. I am surprised and disappointed Toontrack has not done at least that.

    1

    Thanked by: KenB123
    gfbentz
    Participant

    not buying anymore ezkeys products until this mess with the UHD monitors is fixed.


    EZkeys version: 1.3.1
    Operating system: Windows 10
    DonTardiff
    Participant

    Same here. Hard to believe this would not be a top priority at Toontrack. I just bought the grand piano, electric grand piano and a bundle of six MIDI packs. It’s all for not. It’s more of a nuisance than a usable product. Like others, I will purchase nothing more from Toontrack till this is fixed. MAKE IT BIGGER!!!!

    gfbentz
    Participant

    then please stop selling a defective product. I have 3 ezkeys instruments and d dozen midi packs. On older machines it worked a treat, now its a brick, first the scaling issue, now ezkeys just doesn’t work at all, tried in Reaper, Studio One and Sonar. Get with the program, Toontrack, this is 2021, computer tech has changed while product has failed to keep up with the times.


    EZkeys version: 1.3.2
    Operating system: Windows 10
    JKendall
    Participant

    There is a workaround on both Windows and Mac. On mac they have the scroll to zoom feature under accessibility. On Windows 10 search for Magnifier. Not saying it’s pretty but it helps me see the smaller options. I can zoom the window to pretty much full screen on my 2014 MacBook pro. Much easier to work with.Zoom on MacMight get you by until there is a scalable update.

    DB52AF69-5A42-492B-86BC-9F623C4AACB7_4_5005_c


    EZkeys version: 1.3.2
    Operating system: macOS Catalina (10.15)

    1

    Thanked by: otk
    ElMojo
    Blocked (Banned)

    Whilst I love the fact that you support us so well. I don’t get why you would not update EZKeys to support full screen. I am a software engineer of some forty years. The only thing I hear is management saying don’t do that because that is the single biggest selling point of our new version. Why do I say say that! Well in Cubase I have the option to make it bigger with the window resize. It doses not track properly but that is proof that it can be done. So your excuses for the software being crap just doesn’t have legs. You could and can fix this problem you just choose not to for marketing reasons. The upgrade to EZKeys better be cheap or you will lose me as customer for the reasons I have just said.


    EZkeys version: 1.3.2
    Operating system: Windows 10
    gfbentz
    Participant

    that’s a lame answer, you  stopped supporting EZK years ago. Your contempt for your customers is appalling.


    EZkeys version: 1.3.2
    Operating system: Windows 10
Viewing 7 replies - 16 through 22 (of 22 total)

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