Please free up an active authorization

[Vince Verna]

EZ Drummer Support. Upgraded my IMAC from a 2010 one to Retina 2015 model. Transferred all my data-EZ Drummer came over but when I try to authorize it it says I have too many active authorizations.

I do not see a way to free one up by my doing so I am requesting Toontrack do that. Please keep my laptop authorized. Also, I think I’ll run into the same issue with EZ Mix and need to free one up for EZ Mix authorization.

Thanks

Vince Verna

Topic

[Scott]

See this FAQ regarding how to remove active authorizations.

https://www.toontrack.com/faq/how-do-i-remove-an-authorization-from-my-toontrack-com-account/

Scott Sibley - Toontrack
Technical Advisor

[Vince Verna]

I was able to remove an authorization-when it asks for the new computer name and then computer id #-Where do I get the computer id number for the new computer?

Thanks for the help.

Vince Verna

[Scott]

I will assume you are trying to authorize your EZdrummer 2 product. So see this FAQ:

http://www.toontrack.com/faq/what-and-where-is-my-computer-id/

Scott Sibley - Toontrack
Technical Advisor

[Author]

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