One or more required files are missing…Help!

[Geno McManus]

Hiya, I cannot update a few of my midi packs for EZX…I have not changed install locations, and other updates work fine!

Tried reinstall and problem is still same…

Products:

Drumkit From Hell EZX

Nashville EZX

Vintage Rock EZX

 

Thank You,

Geno

Operating system: macOS Mojave (10.14)

Topic

[John]

Hi,

sorry for the inconvenience but my only advice is to uninstall those EZX:s first, then re-install the full products, followed by the latest update.

BR,
Joh

John Rammelt - Toontrack
Technical Advisor

[Olof Hermansson]

Hi,

Like it says, you need to reinstall those EZXs. For each of them, click Show Details, download the full installer, select Uninstall from the menu to the right of the download, then install it.

Olof Hermansson - Toontrack
Coder

[swtfman]

Same issue here. As a coder myself this reeks of incompetence.

[Geno McManus]

While it is seemingly incompetent…The process is relatively simple and it works with much less pain. Chalk it up to “Ghost in the machine”.
For each of them, click Show Details, download the full installer, select Uninstall from the menu to the right of the download, then install it.

I was successful in doing this.
cheers!

[Author]

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