odd result with TT288_EZX_PopRock_WIN_152 update

[chris moffa]

I run Windows 7 64bit and have EZD2 64bit installed and running with no problems. Learning it and loving it so far, thanks.

I downloaded four updates this evening. The first three had no problem:
— TT290_EZDrummer2_Core_Libs_Update_WIN_101
— TT290_EZDrummer_Update_WIN_201
— TT106_EZX_Cocktail_WIN_140

The fourth update was TT288_EZX_PopRock_WIN_152. When I clicked on the updater icon I first received a Windows error message saying I could not access the file and perhaps had insufficient permission. A moment later, however, my antivirus program (Panda Antivirus) alerted me that it had neutralized a suspicious file and the updater icon disappeared from the EZD2 update folder.

I opened the Panda control panel and it reported that the updater file is named win32exploit.gen. I thought it odd that the file would be a win32 file and also odd that it was reported as a virus.

I extracted the TT288_EZX_PopRock_WIN_152 zip folder again and looked at the description of the updater file and it is indeed described as a 32-bit installer. So two questions:

1. Why is it reported as a virus when the other three updates had no problem?
2. Why does the file description say it’s a 32-bit installer if I’m running all my EZD2 stuff in 64bit? Whether it is or isn’t a virus should I simply disregard the update because it’s 32bit rather than 64bit?

Thanks for your help.

Topic

[chris moffa]

Toontrack support folks,

Any thoughts on why the EZX PopRock update got blocked from my computer as a virus?

And is that update 32bit so I should ignore it for my 64bit EZD2 installation?

Thanks!

[John]

Hi,

I am a bit puzzled by this, could you please tell me the exact filename of what you are trying to run?
I do not have that particular archive accessible right now but I am not sure what sound library component would be 32-bit.

John Rammelt - Toontrack
Technical Advisor

[chris moffa]

thank you john. i’m at work now, will post full details when i return to my DAW.

[chris moffa]

john,

as mentioned above the zip folder is named TT288_EZX_PopRock_WIN_152.

after extraction the unzipped folder contains an exe filed name Updater. when i click on that file for a description it is described like this:

Type of file: Application (.exe)
Description: Toontrack Installer (32-bit)

i originally purchased EZD before EZD2 was released. is it possible that the zip folder and the Updater file are leftovers from an EZD 32bit update that i never downloaded? in other words, since i upgraded to EZD2 there is no need and in fact no way for me to install the old 32-bit updater file?

[John]

Hi,

if you run the ‘Check for updates’ function from the EZdrummer 2 Menu, does it tell you everything’s updated?
If so, you don’t need to worry about that file, which I assume is the updater for non 64-bit OSes.

John Rammelt - Toontrack
Technical Advisor

[chris moffa]

EZD2 reports it is up to date. i recall that a day or two after i installed EZD an update became available. but knowing i would upgrade to EZD2 within a week i didn’t bother installing the EZD update. so the old EZD 32bit update file was still in “my products” area but is no longer useful. i’ll simply delete the TT288_EZX_PopRock_WIN_152 zip folder.

[John]

Good, let us know if there is anything else

John Rammelt - Toontrack
Technical Advisor

[Author]

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