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Since this latest update I get a message that says audio device error in the bottom right corner and I have to reset it because I get no sound when it occurs. It happens randomly and sometimes every 5 minutes of so. What could this be from?
Hi,
in which environment is this? Computer, OS, host, etc?
BR,
John
John Rammelt - Toontrack
Technical Advisor
If you use any other audio software, do you experience any problems with your Audio Interface?
Henrik Ekblom - User Experience Designer
Toontrack
OK,
which Audio Device and driver do you use?
Is the Driver updated?
Do you have any power saving features enabled?
BR,
John
EDIT: Henrik beat me to it
John Rammelt - Toontrack
Technical Advisor
Scarlett Focusrite 2i2 with latest drivers. Asio sample rate 24bit 88.2khz. No power saving features enabled that I know of but when I get home I will double check. It never ever did this until this last update, 3.1.1 last night it did it in my DAW also. I was looking through the settings last night and saw in my Midi inputs that my e-kit and the Scarlett was check marked so I unchecked the Scarlett and it didn’t do it after that. My interface should not be selected for midi in correct? Thank you guys
@Henrik said:
If you use any other audio software, do you experience any problems with your Audio Interface?
No I don’t, strange.
@REDD_2 said:
Scarlett Focusrite 2i4 with latest drivers. Asio sample rate 24bit 88.2khz. No power saving features enabled that I know of but when I get home I will double check. It never ever did this until this last update, 3.1.1 last night it did it in my DAW also. I was looking through the settings last night and saw in my Midi inputs that my e-kit and the Scarlett was check marked so I unchecked the Scarlett and it didn’t do it after that. My interface should not be selected for midi in correct? Thank you guys
@REDD_2 said:
Scarlett Focusrite 2i2 with latest drivers. Asio sample rate 24bit 88.2khz. No power saving features enabled that I know of but when I get home I will double check. It never ever did this until this last update, 3.1.1 last night it did it in my DAW also. I was looking through the settings last night and saw in my Midi inputs that my e-kit and the Scarlett was check marked so I unchecked the Scarlett and it didn’t do it after that. My interface should not be selected for midi in correct? Thank you guys
I was wrong, its a Scarlett 2i4 and I don’t have any power setting features enabled. Thanks
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