New Stockholm SDX Errors

[Whagi]

Just downloaded and installed the new Stockholm SDX. It won’t load into SD3, pop up box saying Stockholm Library needs update, there is no update in Product Manager and no kit graphics in SD3.

Superior Drummer 3 version: 3.3.6
Operating system: macOS Ventura (13)

• This post was modified 2 years, 2 months ago by Whagi.

Topic

[Petter]

Hi Whagi, thanks for reporting this issue. We are working on a hotfix for this. a small update should be available shortly. Sorry for the trouble!

Petter Adsten - Toontrack
Support & Betatesting

[Whagi]

Its cool. Im always first to instantly buy SDXs 🙂

[Whagi]

I don’t have that option, so I guess im going to have to redownload the full 41GB again.

[Petter]

Whagi wrote:

I don’t have that option, so I guess im going to have to redownload the full 41GB again.

Ah, I see, did you delete the download already?

Alternatively, there will be an update version 1.0.1 that fixes the issue but it may take some time before that 1.0.1 update is ready. Re-downloading will work too.

Petter Adsten - Toontrack
Support & Betatesting

[Whagi]

now it won’t even download 🙁

[Petter]

Whagi wrote:

now it won’t even download 🙁

Please try restarting Product Manager once more to see if that error goes away.

Petter Adsten - Toontrack
Support & Betatesting

[Petter]

BEST ANSWER

Whagi wrote:

now it won’t even download 🙁

There is a 1.0.1 update available now that should fix this problem. Sorry for any trouble this error may have caused.

Petter Adsten - Toontrack
Support & Betatesting

1

Thanked by: Whagi

[Whagi]

Thank you, all working fine now 🙂

1

Thanked by: Mikael Edlund

[Daron]

There we go!  Thanks for the quick fix guys…confirmed working as expected.

Superior Drummer 3 version: 3.3.6
Operating system: Windows 11

1

Thanked by: Mikael Edlund

[Kevin Afflack]

The full product installer is version 1.0.1, 41gb. PM is showing it’s not downloaded but is installed. Can I just run the 1.0.1 update or do I need to download and install the entire library again. And if so, should I trash the old one first?

STUDIO rig:
Mac Studio Max M1 10 core, 64gb Ram, 2tb internal, OS 15.5
RME UFX
Logic 11.2 Ableton Live 12, PT Studio (latest)
Drumkat 3.8 as controller (no snr sensing)
Hat kat and DW5000 kick trigger

1

Thanked by: Mikael Edlund

[Daron]

What worked for me Kevin was to just kill the original and start over.  I deleted the download and relaunched PM so that it would pick up the hot fix.  After I redownloaded and reinstalled, SD3 worked great and it showed installed in PM.

Hope that helps.

2

Thanked by: Mikael Edlund and Kevin Afflack

[Olof Hermansson]

Kevin Afflack wrote:

The full product installer is version 1.0.1, 41gb. PM is showing it’s not downloaded but is installed. Can I just run the 1.0.1 update or do I need to download and install the entire library again. And if so, should I trash the old one first?

If you have 1.0.0 installed (see Installation Info), you can just run the 1.0.1 update.

Olof Hermansson - Toontrack
Coder

[Author]

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