Topic: new pc | Toontrack

Great deals on tons
of Toontrack gear.*

Great deals on tons
of Toontrack gear.*

new pc

EZdrummer Help

Posted January 7, 2021 at 18:25 #2694056

kevin Roche
Participant

i had ezd then upgrade to ezd2 with 4 expansion...

i had ezd then upgrade to ezd2 with 4 expansion packs on cd i think before i had product manager. I then transfered all to new pc, 3 of the disc show up in the drop down tab drum library but dont play and 1 didnt show up at all. messages when trying to install are “serial number already registered to another account” 1 says “invalid account” these 4 packs dont show up in product manager but the rest of my xpansion kits which were downloads worked. ive since upgraded to sd3 and added more xpansion packs so i would love to get my expansion packs back please and thanks

Operating system: Windows 10
i had ezd then upgrade to ezd2 with 4 expansion packs on cd i think before i had product manager. I then transfered all to new pc, 3 of the disc show up in the drop down tab drum library but dont play and 1 didnt show up at all. messages when trying to install are “serial number already registered to another account” 1 says “invalid account” these 4 packs dont show up in product manager but the rest of my xpansion kits which were downloads worked. ive since upgraded to sd3 and added more xpansion packs so i would love to get my expansion packs back please and thanks

Operating system: Windows 10
Creator

Topic

Viewing 4 replies - 16 through 19 (of 19 total)

Replied January 11, 2021 at 21:01 #2695192

kevin Roche
Participant

No one has contacted me about multiple accounts, I don’t know how that happened, think it was pre product manager, anyways will try again tonight thanks again will let you know if it worked either way cheers

Replied January 11, 2021 at 21:05 #2695194

kevin Roche
Participant

Nobody else has contacted me don’t know why there is multiple accounts anyway will try again tonight thanx again cheers

Replied January 11, 2021 at 21:10 #2695196

kevin Roche
Participant

Nobody but you has contacted me don’t understand why theres multiple accounts but will try again tonight thanx again cheers

Replied January 12, 2021 at 16:23 #2695376

kevin Roche
Participant

error code fixed they did contact me via email letting me know they are busy and will be sometime before they contact me again so I explained my senario to them , thanx for putting up with my bumbling pc skills I'm sure all will be fixed soon
Author

Replies

Viewing 4 replies - 16 through 19 (of 19 total)

< previous

> next

0:00

0:00

volume

×