new hard drive, problems activating ezdrummer

[gannonmike]

please help, i upgraded my computer to a solid state drive and cannot get ezdrummer to activate, it says my computer id is not a valid id…it worked fine on my old hard drive…frustrated

Topic

[John]

Hi,

changing a hard drive should normally not trigger the Auth scheme but I guess switching to SSD somehow made Windows re-shuffle the Hardware Configuration list, thus changing the Computer ID.
Just go through the Auth process again, please.

BR,
John

John Rammelt - Toontrack
Technical Advisor

[gannonmike]

THANKS FOR THE RESPONSE,IM STILL HAVING TROUBLE,EZDRUMMER IS LOADED HOWEVER WHEN I TRY TO OPEN IT IN CUBASE THERE IS A SCREEN THAT SAYS THIS COMPUTER IS NOT AUTHORIZED TO RUN EZDRUMMER,THE SCREEN GIVES A COMPUTER ID AND SAYS TO WRITE IT DOWN AND ENTER THE CODE FROM BACK OF EZ DVD,SO I ENTER THE CODE AND IT SAYS IT FAILED, ALSO THE POP UP WILL NOT ALLOW ME TO CHANGE THE COMPUTER ID…ANY IDEA WHY?

[John]

Please watch these videos to fully understand the Authorization process and get you up and running ASAP:

http://www.toontrack.com/helpdesk/issue_view_portal.asp?ID=13

http://www.toontrack.com/helpdesk/issue_view_portal.asp?ID=22

http://www.toontrack.com/helpdesk/issue_view_portal.asp?ID=21

Best Regards,
John

John Rammelt - Toontrack
Technical Advisor

[gannonmike]

Thank you so much for all your help! I greatly appreciate it…Everything is working great now 🙂
-Mike

[John]

Great!

John Rammelt - Toontrack
Technical Advisor

[Author]

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