New computer – unable to authorise EZ drummer

[GregMcDonald]

My old computer has died and I’ve bought a new one.

I need to authorise EZ drummer on the new computer, a MacBook Pro.

EZ drummer popup window says: “EZ drummer is not authorised to run on this computer!” and directs me to toontrack.com/register

On the toontrack.com/register page, I go to My Products, and click on EZ drummer. I select the My Authorizations tab.

I would now expect to be able to click somewhere to select an option to authorise a new computer – but there doesn’t appear to be any such option.

Instead there are 4 old computer IDs listed (though I’ve only used it on 2 computers!) – none of which are authorised.

How do I authorise the new computer?

Thanks
Greg

Topic

[Scott]

I’ve removed your inactive authorizations. You should be able to authorize your new computer now.

Scott Sibley - Toontrack
Technical Advisor

[zeddu92]

I’ve the same problem. Can you remove my inactive authorizations? Thanks (simon_counter92@hotmail.it)

[Scott]

They were just removed.

Scott Sibley - Toontrack
Technical Advisor

[Andy Hitchcock]

I too am having the same issue – I have a new PC but no way to change the authorisation. Thanks

[Scott]

I’ve removed your inactive authorizations. You should be all set Andy.

Scott Sibley - Toontrack
Technical Advisor

[Julius Selbach]

Have a similar problem. Removed my old MacBook from the list and want to add my new one. Currently I have just one authorized.

Could you help me out there Scott?

Cheers!

Julius

[Scott]

All set Julius.

Scott Sibley - Toontrack
Technical Advisor

[dan reid]

Same Situation here. Help please

[Scott]

All set.

Scott Sibley - Toontrack
Technical Advisor

[Author]

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