New Computer

[jjolaf]

I’ve purchased a new iMac and need to install ezdrummer, ezx latin, ezx rock. What is the procedure to authorize my new computer and de-authorize the old one?

Thank you,

John

JJL
iMac, MAC 10.6.1, Logic Pro 9; Garage Band 9, Cubase 6.5, Mackie ONYX 400f Preamp/Firewire Interface, 3.06GHz Intel Core 2 Duo processor; 4GB 1066MHz RAM

Topic

[Scott]

Log into your Toontrack account. Under ‘My Products’ select your product (EZdrummer, for example) and under your ‘Active Authorizations’, click the ‘Remove Authorization’ for your old computer. Then select ‘Add Authorization’ and follow the authorization procedure for your New computer (enter your new computer’s Computer ID and give the authorization a name). Do the same for your EZXs. 

Scott Sibley - Toontrack
Technical Advisor

[b.daniel]

Yes but is possible to do that more like 2 times?

Example:
I’m changing computer every year because I like it

[Scott]

Of course. You’d just need to submit a request through the Support Portal to have an authorization freed up every year.

Scott Sibley - Toontrack
Technical Advisor

[jjolaf]

Thanks all the authorizations are updated on the new iMac.

Appreciate the advice.

JJL
iMac, MAC 10.6.1, Logic Pro 9; Garage Band 9, Cubase 6.5, Mackie ONYX 400f Preamp/Firewire Interface, 3.06GHz Intel Core 2 Duo processor; 4GB 1066MHz RAM

[buddymo]

I spoke to Toontrak Tech today after not being able to install EZ Drummer and the Nashville Extension. He directed to log on to my account which showed my two products and their serial numbers and guided me step by step to click on the RED MAC button and the start the upload and I was able to install both. He was super nice. But. WHERE IS EZDRUMMER AN NASHVILLE? I have a brand new iMac ,ordered it with 33.3 MHz processor, 1TB Hard drive and 8GB memory so I could record music and be at the top of the game. I want to use Garage Band (Have Logic but have not installed it) but I dont see the Ez Drummer or Nashville loops in the Garageband drum loops menu. I was under the impression that when the software was installed it stored all the sounds in default and when you opened up your host(which I thought would be Garageband) it would work. I admit I am novice but I’m not totally dumb. I’m reading more on the tech support portal and understand you have to have an authorization code etc. I thought I was past all that and that it would work after the newest version download. I read where many new Imacs have the “Cant’ complete installation!” error. I have EzDrummer and Nashville EX and EZ Drummer _MAC_120.dmg and EZX_Nashville_UP showing on the DESKTOP. I ran both installers and then the upgrades as the Tech told me to install after I installed the new versions of EzDrummer and Nashville EX. I feel like a fish out of water. I am feeling like I purchased $250.00 worth of frustration instead of the absolutely brilliant drum softwear I know this is. Can anyone help me?

EDITED email address and phone # for your protection.

Brand spankin' new iMac w/ 33.3 MHz Processor 8GB Memory 1TB Hard drive Logic and GarageBand AKG C414 -B Cond. Mic Alesis Prolinear 720DSP (Powered) Nearfield Monitors

[Whitten]

You wont find any Toontrack product in the ‘drum loops’ menu.
They are plug-ins, not drum loops.

Maybe look under the ‘generator’ pop up menu?
http://www.thegaragedoor.com/tutorials/audiounits.html

[Whitten]

PS:
I wouldn’t display your email address or phone number on a public forum.

[kingsnake]

Hey guys:
I’m trying to add a second computer with sd 2.0 on a mac with pro logic. The discs installed well but the DAW doesn’t show any toontrack product. I can’t get a screen to input the Comp ID or the auth code. I have both ready to go.. The manual only says to check with Logic’s documentation but I can find nothing. Is there something I’m missing?

[John]

Hi,

first I want you to make sure you have run both the plugin and library updates, so you are in fact running Superior 2.2.1.

Next; you aren’t trying to find ‘Toontrack > Superior Drummer’ among the Insert plugins, are you?
Click the I/O section, right above the Instrument Track’s Fader and then navigate to ‘AU Instruments > Toontrack > Superior Drummer’ and select ‘Stereo’ or ‘Multi Output’

Best Regards,
John

John Rammelt - Toontrack
Technical Advisor

[Author]

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