New Billing Fee?

[Greg Pierce]

I recently purchased some Toontrack Products and in addition to the price of the products I was also charged a fee called a” single currency international service assessement fee”! What is that fee? is that part of doing business with Toontrack? or is it a hacker or scam?
There is no way to contact Toontrack about this on this new website!

Topic

[Michael]

This is an international transaction fee that is charged by the Credit card company. Please contact your Credit card company regarding this charge.

Toontrack support is reached by clicking Support > FAQ > (Search for your question) If you can not find it click on any FAQ and you will see a contact support button.

The contact support button is at the bottom of every FAQ.

Michael Sanfilipp - Toontrack
Technical Marketing Coordinator

[Author]

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