Need help: Can´t authorize ezdrummer2 online.

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Viewing 8 replies - 1 through 8 (of 8 total)
  • Jörgen Nilsson
    Participant

    Perhaps I´ve posted this topic in the wrong category, but is there someone (support??) who can point me in the right direction?

    I´ve scanned this forum and several other websites for help but haven´t found a solution yet. I know that I should try to use the Program Manager download the ezd 2 again, but I really don´t know how that would work since I can’t get anywhere when I open the PM up. And also, I could try to authorize offline, but I just have one computer that I use for Internet and as my music computer. As mentioned above, when opening up the ezdrummer 2, I´m requested to authorize (not register) but when I try to do so, it just ends with “connection to the Toontrack server timed out”, and I can´t go on with the authorization.

    Sadly, I have a download limit on my internet connection, so I can´t keep uninstalling and downloading ezd 2 forever.

    /Jörgen

    John
    Moderator

    Hi,

    what happens when you open the Product Manager?

    BR,
    John

    John Rammelt - Toontrack
    Technical Advisor

    Jörgen Nilsson
    Participant

    Hi!
    The PM starts scanning for updates and stops after a while saying: “Update check failed. The connection timed out.”

    I´ve tried to go through the choices under the PM´s rollbars, but I can´t really do more than changing preferences. Can´t go to the product line from the PM.

    /Jörgen

    Skarmavbild-2017-08-08-kl.-15.06.20.png

    John
    Moderator

    OK,

    are you using any VPN service or similar? Your Mac is connected directly to the internet (or via a personal router)?

    BR,
    John

    John Rammelt - Toontrack
    Technical Advisor

    Jörgen Nilsson
    Participant

    I managed to solve this mystery:) I hooked up my Macs internet connection through my iPhone and then I was able to authorize. So probably some security/integrity thing that I wasn’t aware of on my Mac. Just happy it worked out!

    Thanks anyway!

    /Jörgen

    Guice
    Participant

    Good article

    Sybil
    Participant
    Sybil
    Participant

    Great job.
    Useful instructions to get your copy of EZDrummer 2 authorized on your offline computer.
    Implementing the more thumb drive to transfer to an online computer.
    Facing computer that is connected to the internet and open a web browser.
    This https://itday.com/vpn/top-five-best-steam-vpn-way-use-vpn-steam/ can improve thumb drive to transfer to an online computer.

Viewing 8 replies - 1 through 8 (of 8 total)

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