Need help: Can´t authorize ezdrummer2 online.

[Jörgen Nilsson]

Hi!
I´m frustrated to say the least! Spent many hours on this now, and didn’t think it would be so hard to get ezdrummer running… I use a MacBook Pro with Logic Pro X and do not have another computer (Mac or PC) in the house to register offline. I can´t say that I´m a technical genius, so perhaps I´ve done something wrong, or in the wrong order… Here´s what I´ve done so far:

I´ve had the ezdrummer 2 demo installed before and decided to buy/download the full version yesterday. When I downloaded the full version the demo was still on my Mac. I also downloaded the Product Manager and updates. (Can´t really seem to get the PM going either) Anyway, the ezdrummer 2 is installed and placed in the application files on my Mac HD. When I start the ezd 2 I´m. requested to register online, but there it stops. “Connection to the Toontrack server timed out”. (See attached screenshots)

I have removed all my ezdrummer files, including the demo, and downloaded them again. I also updated my OS to Sierra yesterday.

Someone, please help!

/Jörgen

Topic

[Jörgen Nilsson]

Perhaps I´ve posted this topic in the wrong category, but is there someone (support??) who can point me in the right direction?

I´ve scanned this forum and several other websites for help but haven´t found a solution yet. I know that I should try to use the Program Manager download the ezd 2 again, but I really don´t know how that would work since I can’t get anywhere when I open the PM up. And also, I could try to authorize offline, but I just have one computer that I use for Internet and as my music computer. As mentioned above, when opening up the ezdrummer 2, I´m requested to authorize (not register) but when I try to do so, it just ends with “connection to the Toontrack server timed out”, and I can´t go on with the authorization.

Sadly, I have a download limit on my internet connection, so I can´t keep uninstalling and downloading ezd 2 forever.

/Jörgen

[John]

Hi,

what happens when you open the Product Manager?

BR,
John

John Rammelt - Toontrack
Technical Advisor

[Jörgen Nilsson]

Hi!
The PM starts scanning for updates and stops after a while saying: “Update check failed. The connection timed out.”

I´ve tried to go through the choices under the PM´s rollbars, but I can´t really do more than changing preferences. Can´t go to the product line from the PM.

/Jörgen

[John]

OK,

are you using any VPN service or similar? Your Mac is connected directly to the internet (or via a personal router)?

BR,
John

John Rammelt - Toontrack
Technical Advisor

[Jörgen Nilsson]

I managed to solve this mystery:) I hooked up my Macs internet connection through my iPhone and then I was able to authorize. So probably some security/integrity thing that I wasn’t aware of on my Mac. Just happy it worked out!

Thanks anyway!

/Jörgen

[Guice]

Good article

[Sybil]

good http://www.google.com

[Sybil]

Great job.
Useful instructions to get your copy of EZDrummer 2 authorized on your offline computer.
Implementing the more thumb drive to transfer to an online computer.
Facing computer that is connected to the internet and open a web browser.
This https://itday.com/vpn/top-five-best-steam-vpn-way-use-vpn-steam/ can improve thumb drive to transfer to an online computer.

[Author]

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