MY REGISTED PRODUCT LOST IN ACCOUNT

[nanang_2]

I ALREADY BUY AND GOT THE SERIAL KEY
WHEN I TRY TO INSTALL BACK WITH THE KEY IT SAY IT REGISTERED TO OTHER ACCOUNT
MY ACCOUNT ONLY THIS HOW COME IT SAID REGISTERED TO OTHER ACCOUNT ?
MY SERIAL KEY IS EZ20-4E3A-ABKR-BBYA-A98X
PLEASE HELP ME …..
MY REGISTERED PRODUCT IN THIS ACCOUNT ALSO LOST
MY RECENT ORDER ALSO LOST, I ALREADY BUY THE EZ DRUMMER

Topic

[Scott]

Where did you buy your product? Did you buy it second hand? Do you have 2 accounts and have that serial number registered to it already?

Scott Sibley - Toontrack
Technical Advisor

[David.Haines]

I had a similar situation happen to me. I have a few expansion packs for the old version of EZDrummer that no longer show up on my account products. Also my EZX and EZKeys no longer show up on my account either. What is that BS all about?

[Scott]

@David.Haines said:
I had a similar situation happen to me. I have a few expansion packs for the old version of EZDrummer that no longer show up on my account products. Also my EZX and EZKeys no longer show up on my account either. What is that BS all about?  

The only product registered to your account is EZdrummer Lite. No EZXs work with EZD Lite. What EZXs did you have? What EZkeys library did you have?

Scott Sibley - Toontrack
Technical Advisor

[Author]

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