Muffled Samples Until Kit Reloaded (Cubase 12, Mac)

[Brooks H]

Opening a session with SD3 in use, until I open SD3 and reload the kit, the sounds are all “muffled”. Reloading the kit fixes the issue, but this is a PITA.

Unrelated, I had some updates waiting for me that I hoped would address the above, but no luck. However, in addition to the updates, I had files that needed to be reinstalled; SD3, Hansa and some EZkeys and EZbas expansions. And for the 2nd time, my SD3 groove favorites were removed. Luckily it was only the stock SD3 and Hansa grooves this time, but this is becoming quite annoying. And I’m now officially scared to update any Toontrack products.

SD3 v3.3.6, EZbass v1.1.7, EZkeys v1.3.4
Studio One v5.5.2, Cubase v12.0.60
3.6GHz Intel i9 iMac, 64GB RAM, OS 12.6.1

Topic

[drumjack52]

Where are you loading your samples from – a separate ssd or spinner drive? Are you loading the whole kit or streaming? What’s your operating system and computer?

Superior Drummer 3 version: 3.3.3
Operating system: macOS High Sierra (10.13)

Jack
aka musicman691 on other forums
Superior Drummer 3.4.0
Area 33 1.0.0
Death and Darkness 1.0.1
PT 2021.6
OSX 10.13.6
3.46 GHz hex core 2012 MacPro 48 gig ram

[Brooks H]

@drumjack52,

I’m loading from an external SSD.

I load the entire kit.

OS 10.14.6, 2019 iMac

SD3 v3.3.6, EZbass v1.1.7, EZkeys v1.3.4
Studio One v5.5.2, Cubase v12.0.60
3.6GHz Intel i9 iMac, 64GB RAM, OS 12.6.1

[John]

Hi,

are you using (Force) Cached Mode?
Can you further specify “muffled” or provide an audio example? Is this in a DAW Project? If so, would it be possible to zip that Project and attach to a post here?

Regarding your Grooves; are you saying that your starred Favorites markings are gone or that all your actual grooves are gone?

BR,
John

John Rammelt - Toontrack
Technical Advisor

[drumjack52]

Brooks H wrote:

@drumjack52,

I’m loading from an external SSD.

I load the entire kit.

OS 10.14.6, 2019 iMac

How much ram do you have?

Superior Drummer 3 version: 3.3.3
Operating system: macOS High Sierra (10.13)

Jack
aka musicman691 on other forums
Superior Drummer 3.4.0
Area 33 1.0.0
Death and Darkness 1.0.1
PT 2021.6
OSX 10.13.6
3.46 GHz hex core 2012 MacPro 48 gig ram

[Brooks H]

@John

No, I’m not using cache mode.

Muffled is probably not accurate. Dampened with softened attacks would be better. Attack samples missing maybe. I will try to get an audio example up later.

And just the markings are gone. I imagine the grooves were gone until I reinstalled them.

SD3 v3.3.6, EZbass v1.1.7, EZkeys v1.3.4
Studio One v5.5.2, Cubase v12.0.60
3.6GHz Intel i9 iMac, 64GB RAM, OS 12.6.1

[Brooks H]

@drumjack52

64GB of RAM

SD3 v3.3.6, EZbass v1.1.7, EZkeys v1.3.4
Studio One v5.5.2, Cubase v12.0.60
3.6GHz Intel i9 iMac, 64GB RAM, OS 12.6.1

[Brooks H]

OK, audio files linked below.

Upon project opening – https://www.dropbox.com/s/yu9upybv8sg82lc/Before.wav?dl=0

After reloading kit – https://www.dropbox.com/s/xml9cxvtzxrn9yt/After.wav?dl=0

 

And this is happening in Studio One 5 as well, so it’s not just a SD3/Cubase issue. This seemed to start happening not after the most recent update, but the update just prior.

Also, I’ve since updated my OS to Monterey, 12.6.1 with the problem intact.

SD3 v3.3.6, EZbass v1.1.7, EZkeys v1.3.4
Studio One v5.5.2, Cubase v12.0.60
3.6GHz Intel i9 iMac, 64GB RAM, OS 12.6.1

[John]

OK, that sounds really strange, almost like a sample rate / pitch change between the two versions. Can you ZIP the Studio One Project and attach here? Remove any other tracks, please.

BR,
John

John Rammelt - Toontrack
Technical Advisor

[Brooks H]

John wrote:

OK, that sounds really strange, almost like a sample rate / pitch change between the two versions. Can you ZIP the Studio One Project and attach here? Remove any other tracks, please.

BR,
John

Yes, very strange. I did check the amount of the loaded samples to make sure it wasn’t a case of samples missing. The amount of loaded MBs before and after reloading was the same.

The audio I linked was from a Cubase session. The zipped file with all other tracks removed is attached.

SD3 v3.3.6, EZbass v1.1.7, EZkeys v1.3.4
Studio One v5.5.2, Cubase v12.0.60
3.6GHz Intel i9 iMac, 64GB RAM, OS 12.6.1

[Olof Hermansson]

Hi,

Could you also upload the preset which fixes the sound, please, if it’s a user preset? “Phat One Tt”?

Olof Hermansson - Toontrack
Coder

[Brooks H]

Olof Hermansson wrote:

Hi,

Could you also upload the preset which fixes the sound, please, if it’s a user preset? “Phat One Tt”?

Preset “Phat One Tt” attached.

SD3 v3.3.6, EZbass v1.1.7, EZkeys v1.3.4
Studio One v5.5.2, Cubase v12.0.60
3.6GHz Intel i9 iMac, 64GB RAM, OS 12.6.1

[Olof Hermansson]

BEST ANSWER

Thanks. I see what is happening – the parameter values are getting reapplied. If you unbind the macro controls that change pitch, the pitch should stay as intended when the project is loaded.

Olof Hermansson - Toontrack
Coder

[Brooks H]

Olof Hermansson wrote:

BEST ANSWER

Thanks. I see what is happening – the parameter values are getting reapplied. If you unbind the macro controls that change pitch, the pitch should stay as intended when the project is loaded.

I probably should’ve asked how to unbind macros before I did anything, but I was anxious to fix this. For this preset, I opened each macro “menu” and removed the listed property. Seemed to work.

Is there an efficient way to remove/disable ALL macros from presets? Some of my presets are tweaked versions of Toontrack presets, I guess some of which had macros. Since I don’t use them, and an a recent update is now causing parameter values to be reapplied, I need an efficient way to remove them all. Or will the next update fix what ever was broken?

Thanks! This was driving me crazy.

SD3 v3.3.6, EZbass v1.1.7, EZkeys v1.3.4
Studio One v5.5.2, Cubase v12.0.60
3.6GHz Intel i9 iMac, 64GB RAM, OS 12.6.1

[Olof Hermansson]

The next update, which is not far away, will fix it so that setting a parameter to the same value that it already has does nothing. Thanks for reporting the issue. It’s been like this for quite long I think, maybe since 3.2.8 or 3.3.0.

No, there’s no way to remove/disable all macros at once.

Olof Hermansson - Toontrack
Coder

[Brooks H]

Olof Hermansson wrote:

The next update, which is not far away, will fix it so that setting a parameter to the same value that it already has does nothing. Thanks for reporting the issue. It’s been like this for quite long I think, maybe since 3.2.8 or 3.3.0.

No, there’s no way to remove/disable all macros at once.

Looking forward to that update then.

Thanks!

SD3 v3.3.6, EZbass v1.1.7, EZkeys v1.3.4
Studio One v5.5.2, Cubase v12.0.60
3.6GHz Intel i9 iMac, 64GB RAM, OS 12.6.1

[Author]

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