Missing EZdrummer 3… but it’s there

[DevinG]

Hi all,

Loaded a song and got a notice claiming EZdrummer 3 wasn’t on my system. But it’s there. I even loaded a new instance of EZdrummer 3. The original track still says it’s not there. See image. Of course, the bigger picture is the drum sequence I had been building isn’t there. Any suggestions?

Thanks in advance for any help.
Devin

 

Update: This happened on multiple songs. ugh!

EZdrummer version: 3.0.6
Operating system: macOS Catalina (10.15)

• The post has been modified 2 times, last modified 2 years, 2 months ago by DevinG.

Topic

[John]

Hi Devin,

is this song saved on the same system as you are trying to load it now?

BR,
John

John Rammelt - Toontrack
Technical Advisor

[DevinG]

Yes, it’s loaded on the same system but I recently updated to Studio One 6 pro from 5 pro. Oddly, I’m about 90% that I had already opened those songs since the update. If you have any suggestions It would be most appreciated.
Best,
Devin

[Scott Zartman]

I  am having the same error message now within Studio One Professional v6. This is my second time fixing an installation bug regarding EZDrummer 3. If I could ask for a refund I would. What really ticks me off is seeing no one had left a satisfactory answer here including the tech guys.

EZdrummer version: 3.0.6
Operating system: Windows 11

[DevinG]

Hi Scott,

Yeah, I eventually got it going but lost what I was building on multiple projects. Sadly, the tech support here is very hit-and-miss. Mostly miss. Wish you success in getting it going.

Devin

[Brad]

Scott Zartman wrote:

I  am having the same error message now within Studio One Professional v6. This is my second time fixing an installation bug regarding EZDrummer 3. If I could ask for a refund I would. What really ticks me off is seeing no one had left a satisfactory answer here including the tech guys.

EZdrummer version: 3.0.6
Operating system: Windows 11

Is Studio One configured to look in the folder where EZD3 is installed?

EZdrummer version: 3.0.6
Operating system: macOS Ventura (13)

Mac Studio M1 Max, RAM 64 GB, 1TB Drive, OSX 12.x/13.x and Windows 10 (VM)
DAW: Studio One Pro (always up to date)
DTX Express III (Extreme triggers), Nektar LX88
OWC Thunderbay Mini (4 X 1TB Sata SSD), Express 4M2 (4 X 2TB M.2 SSD), Envoy Express (1TB M.2 SSD)
Presonus Quantum, Faderport & Faderport 8
Black Lion Sparrow Mk2 A/D, FMR-RNP-RNC, MIDI Xpress 128, BM5A, KRK VXT4, Equator D5
2020 Macbook Pro 16GB RAM, 512GB SSD Audio(mobile rig)

[Scott Zartman]

Yes.

In writing IT support, they mentioned that C:\ProgramData\Toontrack\EZdrummer 3 may not contain all the files.

Secondly, if reinstalling EZDrummer 3.06 and it still does not work go to:

C:\ProgramData\Toontrack\EZ Drummer 3″ and right-click to check the Properties  > Security tab. Please ensure that these folders have read and write access.

Strangely, I have already removed EZDrummer3 from my programs, but in downloading the most up to date Toontrack Manager app, it still tells me that EZDrummer is installed. This is where I keep spinning my wheels. Checking the above folders for permissions as well as continuing to try and reinstall EZDrummer 3.06 fails. So, in my opinion there is a flaw either in the Toontrack Manager or where an earlier version of EZDrummer got deleted which keeps me from installing EZDrummer 3.

[corak]

Hi all!

I have the same problem here. EZBass and EZDrummer3 have disappeared from the instrument list and I have no idea how to make them visible again. The only thing Toontrack still shows is the Audio Sender. Studio One on 6.6 and Toontrack applications also in latest version. Hopefully someone knows what to do.

EZdrummer version: 3.0.6
Operating system: Windows 10

[corak]

How did you get it going?

EZdrummer version: 3.0.6
Operating system: Windows 10

[John]

Hi corak,

do you still see them in the Studio One Plug-In Manager?
Have you tried Reset Blocklist?

BR,
John

John Rammelt - Toontrack
Technical Advisor

[corak]

Hi John,

no, I cant see them.

How do I reset the blocklist?

BR, corak

[John]

Hi,

since you ask, I wonder if you actually have opened the Plug-In Manager or if you instead have checked the Instrument List in the Browse pane?

Go to View > Plug-In Manager. Here you can view all installed plug-ins on your system, filter type/manufacturer, etc, Show/Hide plug-ins, update the plug-ins list and more.
There is a button to ‘Reset Blocklist’ and a shortcut to the VST path settings in the Preferences.

So, if you know that your Toontrack plug-ins are installed on your system, you can check that their install path is picked up (VST3 shouldn’t be a problem) and that they are not Hidden. And of course Reset the Blocklist.

BR,
John

John Rammelt - Toontrack
Technical Advisor

2

Thanked by: Scott Eshleman and Brad

[corak]

Hi John,

I tried to do, as you said, but unfortunately without any sucess.

Thank you in advance

EZdrummer version: 3.0.6
Operating system: Windows 10

[John]

Ah, OK.

You don’t have the ‘Instruments’ tab visible in your ‘Browser’. Right-click the small ‘Home’ icon in the top left corner and select ‘Customise’. Make sure the ‘Instruments’ entry is checked. You will not find the Instruments among the Effects.

BR,
John

John Rammelt - Toontrack
Technical Advisor

1

Thanked by: Brad

[corak]

Thanks! This was it! 🙂

[Author]

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