Hello, I just got ezkeys piano and pipe organ and it seems everytime a key is pressed I get a popping sound whether I do it manually or I’m listening to one of the midi played samples?
Hi,
could you please provide more info about your system?
OS version? Have you checked if there are any updates available?
What is your audio hardware and buffer size?
John Rammelt - Toontrack
Technical Advisor
I’m using Windows 7 64 bit…. 8gb of ram. I downloaded all the updates except the one that said ” Windows xp and vista “. I have a Scarlett 2i4, buffer size is 256… I think it was.
Thanks
It seems as though this was happening because I had Pro tools running at the sametime and I then started ezkeys solo.
But what is strange, on a different instance, ezkeys was finally sound perfect. I closed it out and started ezdrummer and the popping came up on that. I closed it out, opened ezk and unchecked my sound nterface. closed that and reopened ezd and it was fine????? Am I going to always have to do this??
Thanks
It sounds to me like something is happening with your audio interface when you run multiple instances of audio software. Are you using ASIO drivers? Have you noticed this behaviour with other software than Toontrack stuff?
Henrik Ekblom - User Experience Designer
Toontrack
Yes I’m using asio drivers and no this hasn’t come up with anything else???
Yes I’m using asio drivers and no this hasn’t come up with anything else???
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