Latin Kit EZX no disc in box ?

EZdrummer Help
Viewing 9 replies - 1 through 9 (of 9 total)
  • John
    Moderator

    Hi,

    did you at least receive a serial number?
    If so, you can actually register the product and get access to a full product download in your Toontrack account – and update as well.

    Best Regards,
    John

    John Rammelt - Toontrack
    Technical Advisor

    sintil8
    Participant

    Hi John thanks for the reply,

    yes I did recieve a serial number, so I will register and download the upgrade,

    One further point you might be able to help with……
    Not knowing the content of the actual disc, is there any resources or extra
    midi supplied, and if so is this part of the D’load ?

    again thanks for the guidance


    Sin

    Cubase 5.1, win7 x64pro, Asus P6T, i7 920, FFUC. Mackie mcu, Genelec. +outboard gear.

    John
    Moderator

    The Full download equals the DVD and together with the update you will not miss out any product related material.

    BR,
    John

    John Rammelt - Toontrack
    Technical Advisor

    sintil8
    Participant

    Hi again……

    Tried as you suggested, have downloaded the upgrade,
     however the install fails, Win 7 x64bit throws up a warning

    The upgrade patch cannot be installed by windows installer service because the
    program to be upgraded might be missing or the upgrade patch may update
    a different version of the program. Verify that the program exists etc. etc.

    Suggestions help ?

    Sin

     

    Cubase 5.1, win7 x64pro, Asus P6T, i7 920, FFUC. Mackie mcu, Genelec. +outboard gear.

    sintil8
    Participant

    Er… the full download,

    can you point me to where that is D’loaded from please.
     
    Thanks and hope this is not getting too silly.

    Sin
     

    Cubase 5.1, win7 x64pro, Asus P6T, i7 920, FFUC. Mackie mcu, Genelec. +outboard gear.

    sintil8
    Participant

    Found it sorry 

    Cubase 5.1, win7 x64pro, Asus P6T, i7 920, FFUC. Mackie mcu, Genelec. +outboard gear.

    John
    Moderator

    The upgrade patch cannot be installed by windows installer service because the
    program to be upgraded might be missing or the upgrade patch may update
    a different version of the program. Verify that the program exists etc. etc.

    Yes, this message is due to the fact that you didn’t run the Full product installer before the update

    John Rammelt - Toontrack
    Technical Advisor

    Kip Count
    Participant

    Still, it’s weird you got a box with no disk. lol.  Was the box shrink wrapped?

    Mac Mini M1 | Studio One 6 | PreSonus 68c | EZD3

    sintil8
    Participant

    Yup.. shrink wrapped, in an envelope with a courier outer bag,
    a 7 ton truck, driver and electronic receipt gizmo.

    I checked twice, looked all around and it handn’t spun out onto the floor.

    So yeah I was befuddled for a mo or two….

    But hey, I learned that you can download the full product,
    something I hadn’t been aware of and the TT guys are quite
    tolerant of my idiosync.

    real anticlimax first though………………………..

    Cheers guys,

    Sin

     

    Cubase 5.1, win7 x64pro, Asus P6T, i7 920, FFUC. Mackie mcu, Genelec. +outboard gear.

Viewing 9 replies - 1 through 9 (of 9 total)

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