Issues Authorising

[Michael Mccafferty]

Hi all

I bought a new PC yesterday that needed to be rebuilt multiple times due to a sound issue. Due to the multiple rebuilds I am no longer able to authorise Superior Drummer even though the Authorisation Slots are empty.

I have a band turning up to track drum replacements which Superior Drummer is critical too, so I logged a support request to which a reply was sent saying it will take 3-5 days.

Is there another way to register the software. I am also unsure if the SDX packs up license too.

Thank you

Mike

Superior Drummer 3 version: 3.3.6
Operating system: Windows 11

Topic

[Scott]

I’ve went ahead and cleared all inactive authorizations. You should be able to authorize your new computer.

Scott Sibley - Toontrack
Technical Advisor

[Michael Mccafferty]

Hi Scott

Thank you so much, that was really appreciated.

After 6 rebuilds the computer continued to have issues so will be returned but at least I could relicense back on my Mac.

Great service bud.

1

Thanked by: Scott

[Author]

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