installer needs to be updated

[Jeff Baumet]

since toontrack make it so convoluted to post a support ticket i am posting here.  is there a solution to the situation where i just purchased directly off the toontrack site and they are not supported?  Namely #1 hits ezx. I also cant update vol2 & 3 or new york studios

Superior Drummer 3 version: 3.3.1
Operating system: macOS Sonoma (14)

Topic

[Bear-Faced Cow]

Have you downloaded the latest version of the Product Manager?

jord

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Jordan L. Chilcott

Web Site: https://jordanchilcottmusic.com/

• This post was modified 1 year, 2 months ago by Bear-Faced Cow.

[Scott]

Jeff Baumet wrote:

since toontrack make it so convoluted to post a support ticket i am posting here.  is there a solution to the situation where i just purchased directly off the toontrack site and they are not supported?  Namely #1 hits ezx. I also cant update vol2 & 3 or new york studios

Superior Drummer 3 version: 3.3.1
Operating system: macOS Sonoma (14)

Please install via the Toontrack Product Manager and not the website download.

Scott Sibley - Toontrack
Technical Advisor

[Jeff Baumet]

Well that was simple enough.   Thank you Both

[Author]

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