installation problem – funkmasters

[RickyB]

Here’s a screen shot in the installation. What to do? tried a few times & re-downloaded too.

Topic

[John]

Hi,

are you running the installers directly from the ZIP Archives? It seems like you do and that will not work. Fully extract all Archives (right-click + ‘Extract All…’) before running any installers.

BR,
John

John Rammelt - Toontrack
Technical Advisor

[RickyB]

I’ll try that!

[RickyB]

John,

Same problem. I click ‘extract all’ or ‘extract here’ but I get the same thing. This is how I’ve installed updates for other kits & EZ Drummer itself. How can I send you the log file that it gives me. Maybe there’s something in there. I don’t seem to be able to attach it, ‘installerlog.log’

Rick

[John]

OK,

send the log file to support toontrack • com, replacing the brackets and bullet with you know what and refer to this thread.

BR,
John

John Rammelt - Toontrack
Technical Advisor

[Michael]

Rick,

Ive contacted you by email. We will resolve the issue there.

Michael Sanfilipp - Toontrack
Technical Marketing Coordinator

[Author]

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