Installation failed

[Mojave]

Basically the same problem as this guy:
http://www.toontrack.com/forum/tm.aspx?m=90596
I’m running the following:
Mac Pro Dual Quad Core 2.66 GigHz, 16 Gig Ram, 4 Terabytes Hd, OSX 10.6.2. Core Audio
Logic 9.0.2.

My problem is not with the host but simply just opening up toontrack solo and selecting EZ Drummer

Here are some screen messages:

I did try and install it multiple times from the disc. After receiving my serial numbers from toontrack, I was able to authorize it but it still wasn’t working. So I download it again and got the same result.

I own every single product offered by Toontrack. I really wanted this one to work. Thanks.

Since I can only embed one picture at a time, I am posting the second failure image on my second post.

Victor Mason
Mojave Desert
Apple Valley CA

Topic

[Mojave]

This was the installation image which came up at the install process.

Victor Mason
Mojave Desert
Apple Valley CA

[Mojave]

Here is the solution after working this out from the guys at Obedia:

If you tried to install EZ drummer from a disc and your running Snow Leopard as I am, this is your problem. You must uninstall the EZ drummer you have just installed. You can do that by either finding the EZ drummer uninstall or going to the TOONTRACK® Website. Go to your account. Select EZ drummer. Then from the download menu, the Red MAC button, select download. After the download is complete you will have the option to use the uninstall at that point. Make sure you select all of the files and uninstall everything from EZ drummer. Now that it is cleared out, use the install icon and install EZ drummer from what you just downloaded off the TOONTRACK® website. Once that is complete, you will be prompted to activate, simply copy the current activation number from your account and your up and running.

The key here is to make sure you have downloaded the TT106 version AFTER you have uninstalled the first version which came from the disc. If you try to install the TT106 downloaded from the Website on top of the version you installed from disc, you will not get a resolution as I tried this and the problem did not resolve until I deleted the installation which was originally on the hard drive from the disc.

I would strongly urge TOONTRACK® add this resolution on its FAQ for Service on the EZ Drummer FAQ. If I had read this, I could have solved the problem quicker and not had to go to Obedia for assistance.

Victor Mason
Mojave Desert
Apple Valley CA

[Brian Lorelle]

Hi Victor,

I’m glad that we were able to sort the issue out for you, I remember working on this one, and it is something that is FAQ worthy, I feel.

/brian

[Mojave]

Obedia Rules!

Victor Mason
Mojave Desert
Apple Valley CA

[Author]

Replies