Install error – EZdrummer 2 – Mods help!

[jian789]

Hi.

I bought EZdrummer 2 today but it won’t install. I have tried all the “trix” used in videos and forums but no luck.

I downloaded the files, extracted them in a separate folder but I keep getting the same error over and over.

Please give me some advice on this.

When I pay full price for a product I expect it to work… 

Operating system: Windows 10

• This post was modified 5 years, 2 months ago by jian789.

Topic

[Scott]

Are you installing from the Toontrack Product Manager or running the installer from the download? Please try installing from Product Manager. Your pic didn’t seem to attach so if you could try again please.

Scott Sibley - Toontrack
Technical Advisor

[jian789]

I still get the same error message when trying that. “Windows error 1310”.

Here’s the message: https://postimg.cc/Sjdjvwd6

Operating system: Windows 10

[John]

Hi, are you positive that you are installing through the Toontrack Product Manager Application?

That error is mostly related to browsing a ZIP file instead of Extracting it first and the path in the dialog window is really off.
Installing through the PM application should not yield any of the above.

BR,
John

John Rammelt - Toontrack
Technical Advisor

[jian789]

No progress so far…

[jian789]

And yes, I am installing from the application.

[jian789]

I used the app to unzip the files. Then i removed the zip file and installed though the app.
I still get the same error message. Pls hlp

Operating system: Windows 10

[Olof Hermansson]

“C:\Program” is not a valid destination path. The installer incorrectly suggests that as the default on some localizations of Windows. Does the installer let you select a different path for libraries? If so, I suggest you use “C:\Program Files (x86)\Common Files\Toontrack\” for that.

If paths of any other components in the installer are set to just “C:\Program”, they need to be changed as well.

Olof Hermansson - Toontrack
Coder

1

Thanked by: jian789

[jian789]

Thank you, mod. I will try that!

[jian789]

Problem solved by formating c:/.

Thx mods.

Operating system: Windows 10

[tommynoise]

i tried C:\Program Files (x86)\Common Files\Toontrack\ and didn’t work for me. i keep getting “error 1311 source file not found”

Operating system: Windows 10

[Scott]

tommynoise wrote:

i tried C:\Program Files (x86)\Common Files\Toontrack\ and didn’t work for me. i keep getting “error 1311 source file not found”

Operating system: Windows 10

Please install from the Toontrack Product Manager.

Scott Sibley - Toontrack
Technical Advisor

[Author]

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