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Hi, I’ve bought EZ Drummer and EZX Indie Folk on sweetwater.com (’cause i have had to use PayPal). The license code for EZ Drummer was ok, but for the EZX Indie Folk the mail report this:
1 EZXIndieFolk EZX Exp Indie Folk
License: Indie Folk EZX Serial Number.
I’ve mailed them but no reply at all.
There is a solution? I hope so!
Sweetwater is responsible for providing the serial number. If they aren’t responding to emails, please call them by phone.
Scott Sibley - Toontrack
Technical Advisor
What Scott said. Contact Sweetwater.
Go their website, get the 800 number and give them a call. They really are very friendly and helpful folks, they’ll get you straightened out pretty quickly I’d think.
I’ve bought a good amount of serial number only software purchases from them over the years (including a good amount of Toontrack stuff), and I’ve never had a problem. I’m sure it’s a computer glitch on one end of the other. Just give them a call.
Mac Mini M1 | Studio One 6 | PreSonus 68c | EZD3
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