If you have 2 accounts, how can I delete one account and transfer my products to the other?

[Anders Eriksson]

Hi Scott, great p[oducts. I purchased “Vintage drums” module and didn’t realize I already had an account. Now I have 2. When I activate my ez drummer with one account and then my modules on the other. They DO NOT recognize each other, there fore leaving me with ez drummer and no drum kits. So, can we delete one of the accounts and put everything on just my one account please, so I don’t have to buy everything all over again. Another way is to let me un register the products from one account, and then re-register them all in one main account so they can read off each other.

Thank you,

Murray

Topic

[Scott]

Please contact Toontrack directly via the Contact Support button in the FAQ below and ask them to merge your two accounts.

http://www.toontrack.com/faq/my-issue-is-not-covered-in-this-faq-what-next/

Scott Sibley - Toontrack
Technical Advisor

[Anders Eriksson]

Thank you very much! Have a great day!

[Author]

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