I can’t Find my products

[RalfHema]

Hello There
I need help
I just did an order right now, but I can’t find my products, either online or in the product manager.

Thanks
Ralf Hema

Topic

[Scott]

Have you got an email invoice confirmation? Does it contain serial numbers to your products? If so, you should register them in Product Manager.

Scott Sibley - Toontrack
Technical Advisor

[RalfHema]

I did receive an email with invoice confirmation but only with an order number and thats it

[Scott]

??

See my pic.

Scott Sibley - Toontrack
Technical Advisor

[RalfHema]

Im sooooooooooooooo sorry for that
I believe I need to sleep and get some rest
plz accept my apology

[Author]

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