i am not seeing superior drum3 or ezbass in my protools10 instrument pulldown

[Cateye]

i’m recently downloaded ezkeys   ezbass and superior drum3 to my imac early  2009. running elcapitan 8 GB.     3.06 GHz intel core2 Duo

i’m running protools 10   I can see ezkeys  in my instrument pull down menu for plugins but not ezbass or superior drum3

are there in conflicts that anyone else is having with this?

I spoke to the sweetwater support for two hours on the phone and could not get a answer with screen sharing

 

Superior Drummer 3 version: 3.2.4
Operating system: OS X El Capitan (10.11)

Topic

[Mark King]

I don’t use pro tools but if you are running 32bit which I think your version is then 64bit plugins will not work. SD3 is definitely 64bit only. Maybe keys is an older 32bit version?

SD3 with older sdx,s plus Rooms of Hansa and Death & Darkness. Cubase and wavelab current versions. Roland TD50x using all trigger inputs for triggering SD3 only. Windows 11 computer. Various keyboards and outboard gear as well as VST instruments. Acoustic drums: Yamaha 9000 natural wood and Pearl masters. Various snare drums. RME BabyFace Pro FS and Adam A7X monitors

[Brad]

Cateye wrote:

i’m recently downloaded ezkeys   ezbass and superior drum3 to my imac early  2009. running elcapitan 8 GB.     3.06 GHz intel core2 Duo

i’m running protools 10   I can see ezkeys  in my instrument pull down menu for plugins but not ezbass or superior drum3

are there in conflicts that anyone else is having with this?

I spoke to the sweetwater support for two hours on the phone and could not get a answer with screen sharing

 

Superior Drummer 3 version: 3.2.4
Operating system: OS X El Capitan (10.11)

As you are using Pro Tools 10 (it’s been a while since I ran that version), I am thinking that even though the DAW will run on 64 bit architecture, it still required 32bit plugins. I am guessing due to the newness of Superior Drummer 3 and EZBass they probably do not have 32 bit versions (certainly couldn’t have RTAS versions), whereas I know EZKeys still has a 32bit RTAS plugin in it’s installation package.

May want to contact Toontrack Support for verification. Go to the “FAQ/Contact Support” on the top of this page, select any FAQ and click the contact support button at the bottom.

Superior Drummer 3 version: 3.2.4
Operating system: macOS Catalina (10.15)

Mac Studio M1 Max, RAM 64 GB, 1TB Drive, OSX 12.x/13.x and Windows 10 (VM)
DAW: Studio One Pro (always up to date)
DTX Express III (Extreme triggers), Nektar LX88
OWC Thunderbay Mini (4 X 1TB Sata SSD), Express 4M2 (4 X 2TB M.2 SSD), Envoy Express (1TB M.2 SSD)
Presonus Quantum, Faderport & Faderport 8
Black Lion Sparrow Mk2 A/D, FMR-RNP-RNC, MIDI Xpress 128, BM5A, KRK VXT4, Equator D5
2020 Macbook Pro 16GB RAM, 512GB SSD Audio(mobile rig)

[Scott]

Both S3 and EZbass are 64-bit plugins only. I believe PT10 was 32-bit.

Scott Sibley - Toontrack
Technical Advisor

[Author]

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