How to recover EzBass crash?

[Max Herngren]

My Ezbass project crashes both standalone and in cubase. I have tried complete reinstall but it didn’t help Is there anyway to recover my project?

Attached is a crash dump file

Operating system: Windows 10

Topic

[Olof Hermansson]

Could you upload the standalone project, please, and describe how to make it crash?

Olof Hermansson - Toontrack
Coder

[Max Herngren]

Just opening it makes it crash. I believe it is corrupted.

You can download the project here: https://drive.google.com/file/d/1zZejJMAIzTcw70lWdc9-urSQxMKR-Tzp/view?usp=sharing

EZbass version: 1.0.7
Operating system: Windows 10

1

Thanked by: Olof Hermansson

[Olof Hermansson]

I think I’ve fixed the project, try this.

Olof Hermansson - Toontrack
Coder

[fallofparadise]

I have this issue too. What can be done to fix this from my end? Cubase user as well and my EZbass is causing complete crash while trying to open.

EZbass version: 1.1.1
Operating system: Windows 10

[Olof Hermansson]

fallofparadise wrote:

I have this issue too. What can be done to fix this from my end? Cubase user as well and my EZbass is causing complete crash while trying to open.

EZbass version: 1.1.1
Operating system: Windows 10

For EZbass 1.1.1, the reason is most likely that the EZbass window size in Cubase is too large vertically. Open the EZbass standalone and click “Reset Scale and Size” in Settings > General. If that doesn’t fix it, please contact support and send them a dmp file from the crash.

Olof Hermansson - Toontrack
Coder

[Author]

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