How to email support??

[ohnow]

On the support page, there’s a note saying at the bottom of each FAQ, there’s a contact/support button.  I click the button but it just takes me to the support home page where you can enter a search term.  How do you actually e-mail a question to Toontrack support?

Dear support,

I tried to select my version, 3.2.4 but it’s not listed in the dropdown.  The dropdown has 3.2.3 and 3.2.5.

Operating system: Windows 10

Win 10 Pro, Superior Drummer 3, Metal Foundry, Roland TD-50kv with xtra stuff 🙂 , Cubase Pro 11, Steinberg UR44 Interface, Akai MPK Mini III, Focal Shape 65 monitors

Topic

[Scott Eshleman]

Sounds like you are clicking the hyperlink to the FAQ/Contact Support page that appears at the bottom of EVERY page on the website.

You’ll want to click the [Contact Support] button that appears just below “Did you find this page helpful?” that appears at the bottom of EVERY FAQ. Doing so will present a pop-up Support form to fill out… (shown below)

Hope this helps.

1

Thanked by: ohnow

[Author]

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