How do I uninstall a specific EZX Library?

[Bruce McDonald]

Following my upgrade to EZD2 – I am having troubles with Drumkit from Hell and want to strip it off the system and reinstall.

But I cannot see any way to remove it?

Any tips?

Cheers,

VP

Topic

[Rogue]

uninstallers are included with the full product download available in your account.

Rogue Marechal - Toontrack
Configuration Manager

[Bruce McDonald]

@Rogue said:

uninstallers are included with the full product download available in your account.

Realize that. However – this install was done several years ago. And due to the extreme hassle of setting up EZX stuff – at least a few years back – when I was using EZD1 – I would install all the libraries to my S drive and never remove them or reinstall them when rebuilding a PC.

I found that when it came time to install my EZD1 plugin for a new PC build – I could simply point it to the existing S:Toontrack folder and it would pick up all the existing libraries without having to reinstall them all from scratch everytime.

This is obviously why I cannot find an uninstaller:)

Cheers!

VP

[Bruce McDonald]

After doing a clean install from the full installer – I still do not see anyway to uninstall this library from within Windows itself. There is nothing under Add/Remove programs or anywhere else. What is up with this library?

Further to this – I have another thread going on strange errors when trying to apply the 1.50 MIDI update to my DFH install for use with EZD2.01

VP

[Rogue]

as per my earlier reply, there is an uninstaller included in the full product download. I’m not sure what you would gain uninstalling but that is the way to do it if you want to. I will check your other thread and answer there any thoughts that come to mind.

Rogue Marechal - Toontrack
Configuration Manager

[Bruce McDonald]

@Rogue said:

as per my earlier reply, there is an uninstaller included in the full product download.

Understood – but when I run Uninstaller.exe (from the full installer as downloaded from ToonTrack) – I get this bizarre message:

Window Title = “Software Update Required”

Windows Text: “You need to upgrade your Toontrack software to the latest version before you can install this product”.

I have no idea what “software” I am supposed to upgrade – FWIW – my EZX DFH IS already at 1.50?

Note the word “install” on this weird message. This file is clearly called Uninstaller.exe – not sure what the heck “install” is doing in an “uninstall” context – but it will not allow me to uninstall anything – even after completing what appears to be a clean, full install from the full product download archive.

Also – this file (Uninstaller.exe) can only be found sitting alone in the Full product installer folder as it exists on my server. It is nowhere to be found on my actual DAW PC (that I can see). There is nothing in any Toontrack folder and nothing anywhere else like Add/Remove Programs etc.

Seems that you guys have a very odd outdated setup routine firmly rooted in a 32bit (XP) type of world when pretty much all of us are running Windows 64 bit DAWs. I suspect no links to any uninstall feature has everything to do with Windows 64 bit.

ALL EZX libraries and software should feature a clean, easy to find uninstall routine that REMOVES everything properly – regardless of what OS is being used.

VP

[Rogue]

EZX-s are not software but content and as such are not referenced in ARP, that is intended. If the Uninstaller states that you need to upgrade then that means that for some reason it cannot read the registry segment where that info should be found, or it is missing altogether… as to why, my question would be:

– have you ran any registry cleaners in an attempt to resolve your issue?
– are you logged in as administrator on the machine?
– do you have the latest EZdrummer version installed currently?
(if I check your download history version 2.0.1 was never downloaded, so I’m confused by your statement earlier that you have EZD2.01)

Again, I don’t think your solution will be to uninstall the EZX anyhow, as you state it is already at version 1.5.0 and there is a separate content installer/uninstaller for the MIDI if that is what is causing you some troubles.

Rogue Marechal - Toontrack
Configuration Manager

[Bruce McDonald]

@Rogue said:- have you ran any registry cleaners in an attempt to resolve your issue?

No.

@Rogue said:– are you logged in as administrator on the machine?

Always.

@Rogue said:Do you have the latest EZdrummer version installed currently? (if I check your download history version 2.0.1 was never downloaded, so I’m confused by your statement earlier that you have EZD2.01)

Better check again – I downloaded and installed 2.01 around 10:30 this morning

@Rogue said:Again, I don’t think your solution will be to uninstall the EZX anyhow, as you state it is already at version 1.5.0 and there is a separate content installer/uninstaller for the MIDI if that is what is causing you some troubles.

Further to my other post on the uninstall issue – this may be a path issue as well….I will try a few things here and report back.

VP

[Author]

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