How Do I reinstall SD3?

[Tom Martini]

I have been experiencing complete freezing and crashes when I...

I have been experiencing complete freezing and crashes when I enable the stand alone version of SD3. I’m thinking of reinstalling it but not sure how to reload it from TT manager. I do not see a download button anymore.

 

If I reinstall the core program do I have to reinstall the samples? What happens to the custom kits I created?

 

Thanks

Superior Drummer 3 version: 3.1.7
Operating system: Windows 10

Windows 11
Dell XPS 8940
32GB ram i9-10 Core
Focusrite 18i20 Scarlett +
Focusrite Octo Pre MK II for 36 channels in
Protools Studio / Studio One 6.5 Artist

I have been experiencing complete freezing and crashes when I enable the stand alone version of SD3. I’m thinking of reinstalling it but not sure how to reload it from TT manager. I do not see a download button anymore.

 

If I reinstall the core program do I have to reinstall the samples? What happens to the custom kits I created?

 

Thanks

Superior Drummer 3 version: 3.1.7
Operating system: Windows 10

Windows 11
Dell XPS 8940
32GB ram i9-10 Core
Focusrite 18i20 Scarlett +
Focusrite Octo Pre MK II for 36 channels in
Protools Studio / Studio One 6.5 Artist

Topic

[Brad]

I don’t know how long or even if they would.  Did you use the cleanup button on the Product Manager or manual deleted the downloads?

Superior Drummer 3 version: 3.2.1
Operating system: macOS Catalina (10.15)

Mac Studio M1 Max, RAM 64 GB, 1TB Drive, OSX 12.x/13.x and Windows 10 (VM)
DAW: Studio One Pro (always up to date)
DTX Express III (Extreme triggers), Nektar LX88
OWC Thunderbay Mini (4 X 1TB Sata SSD), Express 4M2 (4 X 2TB M.2 SSD), Envoy Express (1TB M.2 SSD)
Presonus Quantum, Faderport & Faderport 8
Black Lion Sparrow Mk2 A/D, FMR-RNP-RNC, MIDI Xpress 128, BM5A, KRK VXT4, Equator D5
2020 Macbook Pro 16GB RAM, 512GB SSD Audio(mobile rig)

[PeteMacD]

Yes, I cleaned up all of them.

[Brad]

PeteMacD wrote:

Yes, I cleaned up all of them.

It’s the right thing to do but… too bad… 🙂

It’s odd that one file got corrupt.  But ya, know stuff happens.

Superior Drummer 3 version: 3.2.1
Operating system: macOS Catalina (10.15)

Mac Studio M1 Max, RAM 64 GB, 1TB Drive, OSX 12.x/13.x and Windows 10 (VM)
DAW: Studio One Pro (always up to date)
DTX Express III (Extreme triggers), Nektar LX88
OWC Thunderbay Mini (4 X 1TB Sata SSD), Express 4M2 (4 X 2TB M.2 SSD), Envoy Express (1TB M.2 SSD)
Presonus Quantum, Faderport & Faderport 8
Black Lion Sparrow Mk2 A/D, FMR-RNP-RNC, MIDI Xpress 128, BM5A, KRK VXT4, Equator D5
2020 Macbook Pro 16GB RAM, 512GB SSD Audio(mobile rig)

[PeteMacD]

Ok, I’ll get started on that download.  Thanks again for your help, I appreciate it.

 

Have a good day/evening.

 

Pete

[Brad]

No worries… post back if you run into any issues…

Brad

Superior Drummer 3 version: 3.2.1
Operating system: macOS Catalina (10.15)

Mac Studio M1 Max, RAM 64 GB, 1TB Drive, OSX 12.x/13.x and Windows 10 (VM)
DAW: Studio One Pro (always up to date)
DTX Express III (Extreme triggers), Nektar LX88
OWC Thunderbay Mini (4 X 1TB Sata SSD), Express 4M2 (4 X 2TB M.2 SSD), Envoy Express (1TB M.2 SSD)
Presonus Quantum, Faderport & Faderport 8
Black Lion Sparrow Mk2 A/D, FMR-RNP-RNC, MIDI Xpress 128, BM5A, KRK VXT4, Equator D5
2020 Macbook Pro 16GB RAM, 512GB SSD Audio(mobile rig)

[PeteMacD]

Yeah, I will, for sure.  Onward…

[PeteMacD]

Hi Brad,

The reinstall didn’t work.  I don’t know what to do next, but obviously I need this to work soon.  Can I uninstall this and start over, meaning download a whole new SD3 from Toontrack?  My work has come to a complete stop.

–Pete

 

 

[Brad]

I don’t get why the download didn’t install a full file. You may have to put in a ticket as you’ve basically downloaded and re-installed.

Can you look in your downloads (hopefully you haven’t cleaned them up)

SL-SuperiorDrummer_SDX_Part1 >Contents> Sounds see what size soundb11.obw is.

Superior Drummer 3 version: 3.2.1
Operating system: macOS Catalina (10.15)

Mac Studio M1 Max, RAM 64 GB, 1TB Drive, OSX 12.x/13.x and Windows 10 (VM)
DAW: Studio One Pro (always up to date)
DTX Express III (Extreme triggers), Nektar LX88
OWC Thunderbay Mini (4 X 1TB Sata SSD), Express 4M2 (4 X 2TB M.2 SSD), Envoy Express (1TB M.2 SSD)
Presonus Quantum, Faderport & Faderport 8
Black Lion Sparrow Mk2 A/D, FMR-RNP-RNC, MIDI Xpress 128, BM5A, KRK VXT4, Equator D5
2020 Macbook Pro 16GB RAM, 512GB SSD Audio(mobile rig)

[Brad]

That is really strange, I just tried downloading and soundb11.obw looks ok…

Mac Studio M1 Max, RAM 64 GB, 1TB Drive, OSX 12.x/13.x and Windows 10 (VM)
DAW: Studio One Pro (always up to date)
DTX Express III (Extreme triggers), Nektar LX88
OWC Thunderbay Mini (4 X 1TB Sata SSD), Express 4M2 (4 X 2TB M.2 SSD), Envoy Express (1TB M.2 SSD)
Presonus Quantum, Faderport & Faderport 8
Black Lion Sparrow Mk2 A/D, FMR-RNP-RNC, MIDI Xpress 128, BM5A, KRK VXT4, Equator D5
2020 Macbook Pro 16GB RAM, 512GB SSD Audio(mobile rig)

[PeteMacD]

Hi Brad,

So this is the latest download — soundb11.obw is now a robust 2.05 GB instead of 137 KB.  I haven’t installed it.  I’ll just let it sit there overnight and wait to hear from you.

Pete

 

[John]

Hi Pete,

either you re-install Part 1 from your freshly downloaded files or you simply drag that ‘soundb11.obw’ file over to your ‘SL-SuperiorDrummer3/Sounds’ folder.

Then launch SD3 and check.

BR,
John

John Rammelt - Toontrack
Technical Advisor

1

Thanked by: Brad

[Brad]

PeteMacD wrote:

Hi Brad,

So this is the latest download — soundb11.obw is now a robust 2.05 GB instead of 137 KB.  I haven’t installed it.  I’ll just let it sit there overnight and wait to hear from you.

Pete

 

Hi Pete….

What John said.

Superior Drummer 3 version: 3.2.1
Operating system: macOS Catalina (10.15)

Mac Studio M1 Max, RAM 64 GB, 1TB Drive, OSX 12.x/13.x and Windows 10 (VM)
DAW: Studio One Pro (always up to date)
DTX Express III (Extreme triggers), Nektar LX88
OWC Thunderbay Mini (4 X 1TB Sata SSD), Express 4M2 (4 X 2TB M.2 SSD), Envoy Express (1TB M.2 SSD)
Presonus Quantum, Faderport & Faderport 8
Black Lion Sparrow Mk2 A/D, FMR-RNP-RNC, MIDI Xpress 128, BM5A, KRK VXT4, Equator D5
2020 Macbook Pro 16GB RAM, 512GB SSD Audio(mobile rig)

[PeteMacD]

Hi Brad and John,

I just dragged the new file in and that appears to be the right fix.  I opened up SD3 and there’s no error/alert message about soundb11.obw or anything else.  I won’t have a chance to actually work on this until later, but if you don’t hear from me again, all is well.

 

Thanks again for taking so much time to help me get this fixed!!

Have a great day.

Pete

[JOHN BALL]

works thx so much

[daviddeeley]

iMac 3.4 GHz Core i7 16GB 1600MHz DDR3

Mojave 10.14.6

How do I reload SD3?

I downloaded the 3.3.5 update, opened Logic and SD3. says “no resources seem to have been installed”. The SD3 screen is black where the kit usually is. I appear to have all my sound Library (239gb) in App Support/SD3. I also appear to have the App itself in Apps/Toontrack/SD3 – marked as Application, first created 09/12/2022 and Modified today, version 3.3.5!

I can’t find any where to reload the app itself. Product Manager doesn’t show it. It only shows a load of Sound Library updates like Basic Sound Library. The first item on the list is SD3 itself which is ticked green as Ready To Use.

Am I missing the App or the Library? I can’t figure this out at all. Help, please!!

Superior Drummer 3 version: 3.3.5
Operating system: macOS Mojave (10.14)

[Author]

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