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I sold my ezdrummer but the new user cant
install it, it says that it is registered to me…
How do i solve this for him…..
Hi,
this is from the FAQ:
In respect to license transfer, please note the below information, for your own benefit:
You are the Seller – it is imperative that written consent is obtained by you (the licensee and seller) prior to a sale. We only disallow transferal in extreme circumstances if you are the original owner* but failure to follow the procedure outlined above may result in transfer being refused.
You are the Buyer – as a prospective buyer monitoring the 2nd hand market, you should always seek guarantees from the party transferring the license to you. It is in your interest to do so and you expose yourself to severe inconveniences if you ignore this recommendation.
* It is important to note that 2nd hand licenses are non transferable thereafter and the terms of the EULA printed herein will be in effect in full, with no exemptions.
Visit the ‘About > Contact Shipping/Office’ link on the main site to contact.
Best Regards,
John
John Rammelt - Toontrack
Technical Advisor
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