Gouging

[Gary Myers]

Hey Everybody, Just found out I paid $100 more for...

Hey Everybody,

Just found out I paid $100 more for my EZdrummer bundle than I could have paid at Thomann!! Yes $100!!!

Just assumed buying direct would be the best deal.

I also way overpaid on my expansions as well.

It’s not respecting your customers in my view. The best deal should be buying direct.

It’s outrageous and has soured my view of this company.

Anyone else? Thoughts? Advice?

Thanks!

Hey Everybody,

Just found out I paid $100 more for my EZdrummer bundle than I could have paid at Thomann!! Yes $100!!!

Just assumed buying direct would be the best deal.

I also way overpaid on my expansions as well.

It’s not respecting your customers in my view. The best deal should be buying direct.

It’s outrageous and has soured my view of this company.

Anyone else? Thoughts? Advice?

Thanks!

Topic

[Scott]

Maybe you should just do that.

I’m sure I could shop around though and find them cheaper somewhere else. 😉

Scott Sibley - Toontrack
Technical Advisor

[TimStannard]

Gary Myers wrote:

Hey Everybody, Just found out I paid $100 more for...

Hey Everybody,

Just found out I paid $100 more for my EZdrummer bundle than I could have paid at Thomann!! Yes $100!!!

Just assumed buying direct would be the best deal.

I also way overpaid on my expansions as well.

It’s not respecting your customers in my view. The best deal should be buying direct.

It’s outrageous and has soured my view of this company.

Anyone else? Thoughts? Advice?

Thanks!

Hey Everybody,

Just found out I paid $100 more for my EZdrummer bundle than I could have paid at Thomann!! Yes $100!!!

Just assumed buying direct would be the best deal.

I also way overpaid on my expansions as well.

It’s not respecting your customers in my view. The best deal should be buying direct.

It’s outrageous and has soured my view of this company.

Anyone else? Thoughts? Advice?

Thanks!

Yes – get over it!
You’ve been banging on about the same thing – that TT sells product at a price greater than their distributers/dealers and doesn’t advertise the fact in big bold letters.

You have had it explained to you that this is standard business practice.

You have admitted that you are new to software purchases and didn’t appreciate this.

Yes, we get it – you think it’s unfair. You think you got a bad deal.

The fact that in several days no-one else has come back and agree with you should suggest that maybe you are in the minority (I’m not even arguing you’re in the wrong – just that others accept this as normal business practice)

 

[Gary Myers]

Hey everybody’s entitled to their opinion and that includes me since this IS  a forum for us right?

And not a forum for management to tell us what to think. Correct?

I’m just giving you suggestions.

Didn’t hear back from you on L&M or Thomann…?

It’s too late to shop around. That’s my whole point! I bought it already.

You haven’t replied to any of my suggestions:

1) You could be price-matching your dealers.

2) It could be in the contract with the dealers they charge your price.

There is obviously a contract signed by the dealer, correct?

3) How about a bulletin board where we can post the best prices for your product?

4) Even better would be Toontrack creating and managing the board.

Thanks for listening to my suggestions

Please let me know if this is the wrong forum to be adding suggestions

Thanks

[Gary Myers]

I have also been adding suggestions to prevent this from happening to newbies and not just complaining.

What good does it do knowing this info after you bought it already?

Especially without a 30 day return policy.

Thanks!

[Author]

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