Getting Rock/Pop EZX to load

[GotstaDrum]

I tried several times to load the Rock/Pop EZX in my drop down menu for SD2,0 and EZ Drummer 2 but all I keep getting is a window that says “ALERT” “You need to set the path to where you installed the sounds before you can use them” Where can I find them? Why would the Pop/Rock EZX be in my drop down menu if I didn’t have them?

Topic

[John]

Hi,

is this both on your laptop PC and your studio Mac Mini?
You don’t have the Rock/Pop EZX registered to your account and you didn’t upgrade from EZdrummer 1, so I am a bit puzzled…

John Rammelt - Toontrack
Technical Advisor

[GotstaDrum]

Yes, it os on both. I purchased EZ Drummer 2 a couple of weeks ago and quickly realized I purchased the wrong program so I had to buy the SD2.0 upgrade. EZ 2 came with a free midi pack and then I also purchased the Made of Metal EZX expansion. When I choose which kit to use in the drop down menu it gives me a choice of N.Y. Avatar, EZ Modern, EZ Vintage, Made of Metal EZX and Pop/Rock EZX. Why would the Pop/Rock EZX be in the menu if I did not have it?
Thanks for your help. I’m attaching a screenshot of what I’m getting in the menu.

[John]

Hi,

can you please post a screen shot of your ‘{Mac HD}/Library/Application Support/EZdrummer/’ folder? Preferably showing the contents of the ‘EZX_PopRock’ folder?

John Rammelt - Toontrack
Technical Advisor

[GotstaDrum]

Here it is.

[John]

OK,

that folder shows that just about every EZX available is installed on your system but you only have EZDrummer 2, Made Of Metal and the Superior 2 crossgrade registered.
Why is this? Did you get some kind of Generic DVD pack with all products available on? Have you simply neglected to register the other products?

John Rammelt - Toontrack
Technical Advisor

[GotstaDrum]

I purchased everything from Sweetwater Sound. Followed the instructions for downloading EZD 2 and Made of Metal from Toontracks website and the only DVD set was SD2.0 that was sent from Sweetwater Sound.

[John]

OK,

so the DVD set must have had installers for all products, then.
Well, you might as well uninstall all those EZX:s you don’t have serials for. You can’t Authorize them since you can’t register them.
I am still a bit puzzled over that message, though. You should rather be prompted with an Authorization dialog.
What happens if you point to ‘{Mac HD}/Library/Application Support/EZdrummer/’ folder when it pops up?

John Rammelt - Toontrack
Technical Advisor

[GotstaDrum]

I’m not sure how to do that since there is nothing in that dialog box to point the path to.

[John]

OK,

sorry about the inconvenience. I will investigate this and get back to you as soon as I have any further info.
Thank you for you patience.

John Rammelt - Toontrack
Technical Advisor

[John]

Hi,

please close EZdrummer 2 or Superior 2 if they are open.
Download and run the Superior 2.4.3 updater.
In the Finder, please go to the ‘EZX2_PopRock’ folder and delete the ‘Name’ file.

John Rammelt - Toontrack
Technical Advisor

[GotstaDrum]

Thanks!

[Author]

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