EzPlayer and DrumTracker Install/Authorization issues

[Courtney Riley]

So, I’ve recently bought SD2.2. I’ve installed all that comes with it. SD itself runs fine through Toontrack solo. However, EzPlayer is not showing up there. And I have attempted to authorize DrumTracker, following all the steps in their videos and whatnot, and it will not authorize. Also, I cannot find anywhere on their website to directly contact a tech support rep. I am beyond frustrated with my experience with Toontrack, and if anyone can shed some light on any of the aforementioned issues, I would be grateful.

Topic

[John]

Hi Courtney,

I can see that EZplayer Pro is Authorized, so I guess you’re up and running?
Authorizing Drumtracker can only be done if you have that product registered and I can’t find a registered Drumtracker product serial in your account.
If you bought Drumtracke, you should have a separate serial number for it.

If you have technical support queries that aren’t covered in the FAQ, found in the Forum or the http://www.toontrack.com/support/,
you can click the ‘My issue is not covered in this FAQ, what next?’ in the http://www.toontrack.com/support/.

BR,
John

John Rammelt - Toontrack
Technical Advisor

[Author]

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