EZDrummer lite upgrade problem (win xp)

EZdrummer Help
Viewing 2 replies - 1 through 2 (of 2 total)
  • Scott
    Moderator

    See this FAQ (from the http://www.toontrack.com/support/):

    http://www.toontrack.com/helpdesk/issue_view_portal.asp?ID=1436

    Scott Sibley - Toontrack
    Technical Advisor

    Audio Slave
    Participant

    Hi Scott,

    Here is an excerpt from the FAQ instructions – the bold text signifies the steps that were causing my problems. Initially, I was using a WinRar utility, until seeing this FAQ, whereupon I switched to Windows built in
    extraction tool. 

    “If you are getting an error message containing ‘Error 1309’, this is most likely because you are attempting to run the installer without extracting the downloaded zip archive. Please right click the downloaded zip file and choose ‘Extract all’. We strongly recommend using Windows’ built in extraction tool for this. Please remember to check for updates once you have run the main installer.”

    After following all of the instructions per the FAQ, the EZDrummer Lite upgrade installed & authorized successfully, along with EZCocktail and SOLO. This was followed by successful installations/authorizations of my downloaded EZX expansions. Everything is now working! The fact that I was able to get my problems resolved and now have EZDrummer up and running on my PC, on a weekend, is very impressive tech support by any standard.

    Much appreciation, Thanks Scott

    -AS

     

Viewing 2 replies - 1 through 2 (of 2 total)

No products in the cart.

×