EZDrummer keeps crashing Reaper since I updated it 2 days ago.

[HeLL_RaizeR]

Ok so ever since I downloaded the update 2.1.0 for...

Ok so ever since I downloaded the update 2.1.0 for my 64 bit version of EZDRummer 2 it crashes my DAW every time I try and load another song. I tried uninstalling the update and that didn’t work. So I need some help here please. I’m using 64 bit Reaper With Windows 7 (64 bit) and EZdrummer 2 with the 2.1.0 update. Any help will do, thank you.

Ok so ever since I downloaded the update 2.1.0 for my 64 bit version of EZDRummer 2 it crashes my DAW every time I try and load another song. I tried uninstalling the update and that didn’t work. So I need some help here please. I’m using 64 bit Reaper With Windows 7 (64 bit) and EZdrummer 2 with the 2.1.0 update. Any help will do, thank you.

Topic

[rickstancil]

Hey OloH
It took me a while but I did realize about Cubase needing the updated dll file.

I’m not a 100% sure what you mean when you say a little more in detail but I’ll try too. Windows 7, Cubase 5, on all 3 songs that crashed I was able to completely finish the songs and when about 2 days after finishing the 3 songs when I opened each song up it said EZDrummer Crashed. Then it gave me the file where they were at but even when I put the address in windows can’t find it. I don’t want to appear dumb but if this isn’t what your wanting to know then please let me know.

[Paul]

Reaper was crashing for me for ages and I thought it was SampleTank 3 that was doing it but I’ve recently had the same error message as reported above show up. I’ve since installed the 2.1.1 hotfix and will report back if the crashes are still happening (or indeed if it’s all stable now).

I’ve attached the dump file of the most recent crash that happened BEFORE I installed the update. Not sure if it helps but thought I’d add it anyway

[Ingemar]

I have tried the 2.11 version, and so far i works perfecly in Pro Tools. Thanks!! 😀

[Christoffer]

@rickstancil said:

Hey OloH
It took me a while but I did realize about Cubase needing the updated dll file.

I’m not a 100% sure what you mean when you say a little more in detail but I’ll try too. Windows 7, Cubase 5, on all 3 songs that crashed I was able to completely finish the songs and when about 2 days after finishing the 3 songs when I opened each song up it said EZDrummer Crashed. Then it gave me the file where they were at but even when I put the address in windows can’t find it. I don’t want to appear dumb but if this isn’t what your wanting to know then please let me know.

That’s good information. You probably don’t have permissions to create folders or files on the desired path, and that’s why you can’t get to the crash dump file. This will be fixed in a future update.

As OloH said, can you see the interface and what version you are running? Does the stand alone app crash as well? Can you start a new project with EZD2 without it crashing?

Christoffer Lindmark - Toontrack
Coder

[Robert McFall]

Hi there – I am having a similar problem with EZdrummer2 crashing in the standalone and in Reaper. I initially installed EZdrummer2 (2.0.2) on my new PC running windows 8 and them started installing the EZXs, but had a problem with DKFH installation as it appeared to stop responding every time I tried to install, so I tried uninstalling EZdrummer2 and installing EZ drummer 1 instead as I upgraded (although I’m sure this wouldn’t make a difference in installing the EZXs). I got all my EZXs to install properly and then reinstalled EZdrummer2. I then had a problem with EZdrummer2 telling me that this isn’t the latest version of EZdrummer on the system and it gave me the plug in path to the latest version(C:Program FilesCommon FilesVST3Toontrack). After closing this message EZdrummer2 did open, but some functions were not available such as Song Creator and the search tab. I checked the plug in path in the standalone EZD2 and it is the same as the path indicated by the message when I opened the program.

I thought that updating to EZdrummer 2.1.1 may sort this out so I installed the update, but then the standalone crashed every time I opened it and the plugin crashed reaper when I opened it there. It cited a Runtime error – that the program was asking to shut it down in an unusual way. I have attached the crash file.

Any help would be greatly appreciated.

[Patrik Wall]

@Robert said:

Hi there – I am having a similar problem with EZdrummer2 crashing in the standalone and in Reaper. I initially installed EZdrummer2 (2.0.2) on my new PC running windows 8 and them started installing the EZXs, but had a problem with DKFH installation as it appeared to stop responding every time I tried to install, so I tried uninstalling EZdrummer2 and installing EZ drummer 1 instead as I upgraded (although I’m sure this wouldn’t make a difference in installing the EZXs). I got all my EZXs to install properly and then reinstalled EZdrummer2. I then had a problem with EZdrummer2 telling me that this isn’t the latest version of EZdrummer on the system and it gave me the plug in path to the latest version(C:Program FilesCommon FilesVST3Toontrack). After closing this message EZdrummer2 did open, but some functions were not available such as Song Creator and the search tab. I checked the plug in path in the standalone EZD2 and it is the same as the path indicated by the message when I opened the program.

I thought that updating to EZdrummer 2.1.1 may sort this out so I installed the update, but then the standalone crashed every time I opened it and the plugin crashed reaper when I opened it there. It cited a Runtime error – that the program was asking to shut it down in an unusual way. I have attached the crash file.

Any help would be greatly appreciated.

Hi Robert and sorry for the late reply!
We have looked at your crash dump and located where the crash occurs, however we have not yet been able to track down what’s causing it.
It would be very helpful if you could help us out by uploading some data to us, which might help us finding this nasty issue.

What we need is.
1) The entire “Database” folder located at C:/ProgramData/Toontrack/EZdrummer
2) The entire MIDI folder located in your EZDrummer library install path.
3) The entire EZdrummer folder located in C:/Users/”CurrentUser”/ AppData/Roaming/Toontrack/

It could potentially be quite a number of files and a bit of data to upload though.

There is also a solution to this problem (hopefully), but we would really appreciate if you could help us out before trying to repair.

If you decide to skip straight to fixing the problem, you can try this:
1) Close EZdrummer standalone and/or Reaper.
2) Remove the following files: MidiDB, MidiDB_fav, MidiDB-shm, MidiDB-wal (if they exist) from
“C:/Users/”CurrentUser”/AppData/Roaming/Toontrack/EZdrummer”
and
“C:/Users/”CurrentUser”/ AppData/Roaming/Toontrack/EZdrummer/OnlineMIDI”
3) Start EZdrummer

Sorry for the inconvenience and hope it works out for you.
/ Patrik

Bass player in swedish thrash metal band Defiatory
www.defiatory.se

Coder at Toontrack
www.toontrack.com

[Robert McFall]

Hi Patrik – I have tried to upload the files, but I keep getting told there is a file extension error for the Database file and the EZdrummer file. If there is a better way to get these to you please let me know and I will send you copies of them.

I will try your solution and let you know how I get on. Thanks very much for trying to get to the bottom of this.

Cheers

Rob

[John]

Hi,

please try ZIP them, then you will not get prompted about file extensions.
If it still doesn’t work, I can send you a File Request message.

John Rammelt - Toontrack
Technical Advisor

[Patrik Wall]

@Robert said:

Hi Patrik – I have tried to upload the files, but I keep getting told there is a file extension error for the Database file and the EZdrummer file. If there is a better way to get these to you please let me know and I will send you copies of them.

I will try your solution and let you know how I get on. Thanks very much for trying to get to the bottom of this.

Cheers

Rob

Thanks for your help!
By the way, do not upload the content of your MIDI folder, since it will be publicly available if you upload on this forum.
I just got the same data uploaded from another user with the same problem and from what I could gather it seems very unlikely that the issue lies inside the MIDI folder anyway so skip that one

Thanks again for wanting to help out!

Edit:
The bug is located and squashed to bits and will be implemented in a future patch.
For anyone else having similar issues, until the 2.1.2 is out, the fix is to manually remove the MidiDB file i mentioned 3 posts ago.

1) Close EZdrummer standalone and/or Reaper.
2) Remove the following files: MidiDB, MidiDB_fav, MidiDB-shm, MidiDB-wal (if they exist) from
“C:/Users/”CurrentUser”/AppData/Roaming/Toontrack/EZdrummer”
and
“C:/Users/”CurrentUser”/ AppData/Roaming/Toontrack/EZdrummer/OnlineMIDI”
3) Start EZdrummer

Bass player in swedish thrash metal band Defiatory
www.defiatory.se

Coder at Toontrack
www.toontrack.com

[Robert McFall]

The fix worked a treat – thanks again Patrik for your help!

[Patrik Wall]

@Robert said:

The fix worked a treat – thanks again Patrik for your help!

Glad to hear it worked out!

Bass player in swedish thrash metal band Defiatory
www.defiatory.se

Coder at Toontrack
www.toontrack.com

[Author]

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