EZdrummer 2 shows ''audio engine inactive, check you audio device''

[Burtbed]

Hi, I use Mixcraft 8,  EZD2 and Focusrite 2i2. When...

Hi, I use Mixcraft 8,  EZD2 and Focusrite 2i2. When I open EZD in Mixcraft, EZD shows ”audio engine inactive, check you audio device” in the bottum right corner. Thanks

Hi, I use Mixcraft 8,  EZD2 and Focusrite 2i2. When I open EZD in Mixcraft, EZD shows ”audio engine inactive, check you audio device” in the bottum right corner. Thanks

Topic

[Pipper Cillo]

So since February 2019 until almost December and Toontrack has nothing to say about this?, we all use different interfaces, DAWS and even operating systems, which points quite clearly to the common factor, if EZD needs an update in order to fix this t has to be done and needs to be done now. Almost a year with the same error it’s ridiculous.

EZdrummer version: 2.1.8
Operating system: Windows 10

[Henrik Ekblom]

Pipper Cillo wrote:

So since February 2019 until almost December and Toontrack has nothing to say about this?, we all use different interfaces, DAWS and even operating systems, which points quite clearly to the common factor, if EZD needs an update in order to fix this t has to be done and needs to be done now. Almost a year with the same error it’s ridiculous.

EZdrummer version: 2.1.8
Operating system: Windows 10

We need to sort out what’s happening here so we can see if there’s a bug in EZdrummer 2.

Does the audio disappear when the “AUDIO ENGINE INACTIVE” is shown?

• I ask because this sign itself is only a notifier that EZdrummer 2 hasn’t been given any audio buffers from the DAW, which it needs to render audio. So even if we removed the sign, EZdrummer 2 wouldn’t still get any audio buffers, e.g. wouldn’t be able to play audio.

If the audio disappears, does it only happen with EZdrummer 2, no other plugins?

Henrik Ekblom - User Experience Designer
Toontrack

[Jeremyb87]

I’m having the same issue in Cubase.  As soon as I add EZDrummer as an instument track, there is no sound and it says “audio engine inactive.”  When I click on the various drums there are no sounds, nothing happens at all, it’s pretty much frozen.   I’m only having this issue with EZdrummer 2, no other plugins.

EZdrummer version: 2.1.8
Operating system: Windows 10

[Henrik Ekblom]

Jeremyb87 wrote:

I’m having the same issue in Cubase.  As soon as I add EZDrummer as an instument track, there is no sound and it says “audio engine inactive.”  When I click on the various drums there are no sounds, nothing happens at all, it’s pretty much frozen.   I’m only having this issue with EZdrummer 2, no other plugins.

EZdrummer version: 2.1.8
Operating system: Windows 10

What audio interface, and drivers, are you using?

Henrik Ekblom - User Experience Designer
Toontrack

[Jeremyb87]

Zoom R8 and ASIO.  Big fan of EZdrummer by the way.. just not enjoying these issues.

EZdrummer version: 2.1.8
Operating system: Windows 10

[Pipper Cillo]

Jeremyb87 wrote:

I’m having the same issue in Cubase.  As soon as I add EZDrummer as an instument track, there is no sound and it says “audio engine inactive.”  When I click on the various drums there are no sounds, nothing happens at all, it’s pretty much frozen.   I’m only having this issue with EZdrummer 2, no other plugins.

EZdrummer version: 2.1.8
Operating system: Windows 10

Same here, I use two different interfaces not at the same time, Behringer UMC202HD and Helix LT when I record guitar

[Miika95]

I have the same issue in Reaper, while other instruments such as SSD 5 Free work. It does however work in Garage Band, but that is a very limited DAW. Hopefully there will be a solution soon.

EZdrummer version: 2.1.8
Operating system: macOS Catalina (10.15)

[Brick Fist Pow]

I am having the same issue with Superior Drummer 3 in Reaper.

EZdrummer version: 2.1.8
Operating system: Windows 10

[Ann Roche]

I am having the same issue using the following:

Windows 10 PC with 16GB RAM / i7 CPU

Running Cubase 10

Tascam 16×08 audio interface

Steinberg UR12 (that’s the name of the interface, not a personal insult…lol)

Alessis Nitro Turbo Electronic drum kit – connected to PC with either USB 2, cable. or to the Tascam Audio interface.

 

I get the drop out, every now and then when playing the electronic drums

its like a MIDI issue that occurs at a timed interval

 

one min i am playing the drums and all sounds good, then the audio drops out for a couple of seconds

then I get a build up of drum fills i guess triggered by the midi data that is caught up by the USB to midi protocol dropping out

 

all really confusing and not great, as ideally i want to jam with other people

and if the drums drop out for a few seconds and then creates a strange collection of unpredictable hits

that will probably throw our timing out a bit….

or mess our heads up

you know

anyway

would appreciate the help

i will try adjusting the buffer

 

cheers

EZdrummer version: 2.1.8
Operating system: Windows 10

[Ann Roche]

Hello
I have returned after trying the fix that I thought would work.

To tell those frustrated out there, and the Toon Track support, that the problem with my particular system

was not that I was using 2 interfaces, nor under spec pc / drums.

But in my particular case, the problem appears to be caused by the buffer size. which I changed to 128 bytes.

which now appears to allow the system to work with out the error or audio drop out.

For Cubase users, I wonder if going to >

studio setup > VST Audio System >

AND THEN unchecking “Adjust for record latency” box as well

may help, but this latter recommendation is purely a guess more than anything

otherwise I hope this helps

all the best

 

EZdrummer version: 2.1.8
Operating system: Windows 10

1

Thanked by: John

[Steve Forward]

so,  still no resolution to this..  I have  two different windows 7  64-bit machines running Cubase 8.5, 9.5 and 10, and EZD2 version 2.1.8 runs absolutely fine in  8.5 and 9.5,  yet in 10,  it still gives this audio drive inactive error.   sometimes  if you leave it on the mixer page it doesn’t give the error.

 

another thing worth adding is,  even if I left click on ANY part of the Cubase 10 project window,  and I mean anywhere,  it gives the error.  Audio drop outs do occur still.

A possibe (and I mean possible) workaround, maybe this :     set the Song Creator  to Loop and press play.   I no longer get the audio drop out error.   which clearly points to the plugin being to blame here.

I switched over from using B**2  and 3  back in 2015 to Toontrack products, and use their EZKeys Grand Piano plugin constantly too.  As a full time backing track creator and writer,  I rely on these products.   I did think it was because I was still on win 7-64, or that it may still be a windows issue full stop,  but Mac users are saying it is happening on their machines, running Cubase 10, as well as windows 10 users.

I have submitted screenshots detailing the problem as far back as last June (2019)  and clearly, it seems as though the dev guys have at least been told about this problem, but for now,   I’m just having to use it and ignore the drop outs as I switch track lanes in Cubase 10, or  just use an earlier version.

the only thing I haven’t yet tried, is rolling back to an earlier plugin version.    To be honest, I don’t see why  ToonTrack don’t just leave the program alone, and only release bug fixes..  if it ain’t broke,  don’t fix it!

Toontrack?  >

EZdrummer version: 2.1.8
Operating system: Windows 7

www.steveforward.com

[Steve Forward]

**Update:

The 4 main components here,  are

1 – Sound card and drivers,  in my case  Steinberg UR22 and UR824

2 – The DAW, Cubase 8.5, 9.5, and 10.

3 – EZD2 plugin.   The standalone version does not give me any issue.

4 – The OS.  Windows 7 – 64-bit.

 

This morning, I had some time to test this all out, and try and find a workaround.

 

I rolled back EZD2  to version 2.0.2     –  It works absolutely fine, although I do keep getting annoying

“this product is not up to date” and issues with messages saying, “not able to update sound packs” etc….

 

I also, rolled back my Yamaha sound card driver (UR 824  and  UR22 sound cards in each machine)  from  1.10.4  back to  1.7.3 , which didn’t do anything.

So if you are having issues, my suggestion would be to roll back, uninstall/remove the latest version of EZD2, and put on 2.0.2.

I’m convinced the OS, and DAW and Sound Card Drivers are not to blame in this instance. Therefore, my suspicion, at this point in time, points firmly to the EZD2 Plugin.

Come on Toontrack, hurry up and fix this annoying bug!

 

Hope this helps some of you out there.

 

EZdrummer version: 2.1.8
Operating system: Windows 7

www.steveforward.com

[Dombag974]

• /Blocage de cubase artist 10 lors de l’ouverture de EZ drummer

Message d’erreur

Audio engine inactive

Check your audio device

EZdrummer version: 2.1.8
Operating system: Windows 10

[Ann Roche]

Hello

just a quick update. i have to say that i have continued to use EZ Drummer 2 over the past few weeks.

And it is fairly stable using Windows 10, Cubase 10, ASIO4ALL driver that works by combining other hardware drivers (Tascam and Steinberg). One audio interface in makeshift control room, one audio interface in the isolation booth.

Have reduced the buffer to minimum as possible. as low as 64 or as much as 256. on a pc that runs i7 CPU and 16GB ram.Plugging an old yamaha electronic drum kit to the computer via a simple 1 in 1 out MIDI interface made my M-Audio.

When recording, most the time its OK, however, periodically, i do appear to get some audio drop out, a short build up of midi notes, then all the built up midi notes dump on the MIDI input at the same time which causes an negative audible effect.

but after that, is ok.

Now, i noticed that sometimes this MIDI error occurs because of the way that Cubase poor way of dealing with MIDI during the end of a loop record process, when cubase is in cycle record. Which is understandable, as it is common to get hanging notes when the DAW moves in the timeline from the end to the start of a loop.

However, i was getting the effect at other times as well, and it appears to occur periodically, so i would suggest that this error is related to some process in Cubase that is associated with a period scheduled and regular process.

Perhaps I shall try an experiment at some point, setting up a project to record at 60 bpm and allow the project to record for an hour. And once done, i could then analyse the frequency of errors to see if there is any pattern to the errors that would help the programmers work out the cause.

EZdrummer version: 2.1.8
Operating system: Windows 10

[Dogman_1]

Have the same problem . I use EZ drummer 2 in Harrison Mixbus , together with SD 2 and EZ keys Mellotoon . All on a Mac mini 2018 6core and a Focusrite Scarlet 18/20 . EZ drummer shows the Audio Engine in active message , if I click on the drums in the GUI there’s sound but when I try to play back a sample in the library there’s nothing there . Other Toontrack products work just fine , only EZ2 has this problem since a few months , it worked fine before .

EZdrummer version: 2.1.5
Operating system: macOS Mojave (10.14)

[Author]

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