EZDrummer 2

[Glade Hoffman]

I think it’s a real shame that I would spend...

I think it’s a real shame that I would spend 150 dollars for software and the software doesn’t authorize.  I am stuck with the Product manager asking for a Computer-ID and name of computer when I am online with my security unlocked.  And toontrack offers no phone support.  I bought this program this afternoon because I needed it to complete a project today.  I hate this company.  I searched the internet to find out how to locate a computer ID number and someone said if I was on the internet I didn’t need it.  Well I have been fighting this for 5 hours and I am frustrated to no end.  I am 73 years old with a heart condition and I was purchasing this program to get a little enjoyment in my life.  I hate this company and I wish I could figure out how to get my money back.  It’s not worth the aggrevation.

I think it’s a real shame that I would spend 150 dollars for software and the software doesn’t authorize.  I am stuck with the Product manager asking for a Computer-ID and name of computer when I am online with my security unlocked.  And toontrack offers no phone support.  I bought this program this afternoon because I needed it to complete a project today.  I hate this company.  I searched the internet to find out how to locate a computer ID number and someone said if I was on the internet I didn’t need it.  Well I have been fighting this for 5 hours and I am frustrated to no end.  I am 73 years old with a heart condition and I was purchasing this program to get a little enjoyment in my life.  I hate this company and I wish I could figure out how to get my money back.  It’s not worth the aggrevation.

Topic

[dhibbard1970]

Hi-Hat MIDI is triggering wrong sounds. I’ve messed with all the different kit options and they’ll change things but none are correct. I have a Roland TD-4 V-Drum, that I reset to factory settings already. The kit plays fine when I come out of the left right of the Roland TD-4 brain.

It does this with all kits but this is what it did with EZDrummer2 Modern Basic kit in stand alone with no other programs open:

What Works:
1. Hi-hat will open and close when you push pedal up and down.
2. Hit hi-hat on the top of pad with pedal open.

What Doesn’t Work:
1. Hit edge of hi-hat pad and it triggers tom #1.
2. Pedal pushed down hit high hat top and it triggers snare.
3. Pedal pushed down hit hi-hat edge and it triggers tom #3.

Im using: Roland TD-4 V-Drum MIDI out into a Roland UM-1EX USB MIDI interface into a Mac Mini: mid 2011, 2.3GHz i5, 16GB RAM, OSX 10.8.5, 500GB SATA hard drive.

EZdrummer version: 2.1.8
Operating system: OS X Mountain Lion (10.8)

Rolland TD-4 V-Drum
I’m no drummer. I use this for song writing.

[Scott]

dhibbard1970 wrote:

Hi-Hat MIDI is triggering wrong sounds. I’ve messed with all the different kit options and they’ll change things but none are correct. I have a Roland TD-4 V-Drum, that I reset to factory settings already. The kit plays fine when I come out of the left right of the Roland TD-4 brain.

It does this with all kits but this is what it did with EZDrummer2 Modern Basic kit in stand alone with no other programs open:

What Works:
1. Hi-hat will open and close when you push pedal up and down.
2. Hit hi-hat on the top of pad with pedal open.

What Doesn’t Work:
1. Hit edge of hi-hat pad and it triggers tom #1.
2. Pedal pushed down hit high hat top and it triggers snare.
3. Pedal pushed down hit hi-hat edge and it triggers tom #3.

Im using: Roland TD-4 V-Drum MIDI out into a Roland UM-1EX USB MIDI interface into a Mac Mini: mid 2011, 2.3GHz i5, 16GB RAM, OSX 10.8.5, 500GB SATA hard drive.

EZdrummer version: 2.1.8
Operating system: OS X Mountain Lion (10.8)

Have you selected the Roland mapping preset in the Edrum menu?

Scott Sibley - Toontrack
Technical Advisor

1

Thanked by: dhibbard1970

[dhibbard1970]

Yes. Thats what I meant when I said “I’ve messed with all the different kit options and they’ll change things but none are correct.” I should’ve worded it differently. Great picture of how to do it though.

EZdrummer version: 2.1.8
Operating system: OS X Mountain Lion (10.8)

Rolland TD-4 V-Drum
I’m no drummer. I use this for song writing.

[Author]

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