EZD computer ID code changed itself!

[WoodyMitchell]

I’m brand-new around here, been running EZDrummer in Pro Tools LE 8 for three weeks without a problem – until now! Hope this is the proper forum to submit my question.

Last night I was working on a session including an EZD track. I saved, quit and shut down as usual. When I booted back up this morning, my drums wouldn’t play. I opened the plugin and got a box telling me “EZD is not authorized to run on this computer.” It asked for my authorization code … I pasted it in and it was rejected. Then I noticed my Computer ID code had changed overnight! The dialog box doesn’t allow typing or pasting the ID code I was sent online, so I’m shut out of EZD. No hardware configurations have been changed, in fact nothing’s different from when I shut it down last night.

Anybody got ideas as to how I can fix this? I sent a note to Toontrack support, but their weekend has already started so it might be a while before I hear back … hoping some of you experienced hands might have an idea.

Mac OS 10.6.2
1.83 GHz Intel Core 2 Duo
3 GB RAM

Topic

[WoodyMitchell]

UPDATE: Seems there’s not much love for this post, possibly because this type of glitch is so common, nobody wants to fool with answering it. I did get what appears to be a form letter back from Toontrack plus an email telling me stuff I already knew: that changes in your system, particularly hardware config, can change your computer ID number, and network cards can cause those problems. I don’t even use a network card, and as I stated here and in my note to Toontrack, the only “changes” made were: (1) turning the computer off at night, and (2) turning the computer back on in the morning.

Here’s the kicker: After leaving the computer off overnight again, I booted Pro Tools this morning and Presto! No glitch, everything worked smoothly. (Don’t know if it was something Toontrack did via the Internet or the machine mysteriously came back to its senses … ?) I was happy, of course, but a little spooked that a plugin I’d viewed as my future workhorse may not be consistently reliable. I was considering buying some more Expansion Packs, but now I’m not so sure. Are these types of authorization glitches commonplace, or was this an isolated incident? I don’t want to fork over more dough for something I can’t count on.

[Dave Modisette]

Are these types of authorization glitches commonplace, or was this an isolated incident? I don’t want to fork over more dough for something I can’t count on.

No, they aren’t common.

Dave Modisette www.gatortraks.com www.plasticsamerica.com http://www.gatortraks.com/forum

[WoodyMitchell]

Appreciate the reassurance, Dave … I’ll keep chuggin’ on and see how it goes.

[owen]

ORIGINAL: Dave Modisette
No, they aren’t common.

You should check the front page. Looks like it is common.

[Scott]

There is a difference between a ‘glitch’ as discussed in this thread and the end user having NIC issues with authorization (which is common).

Scott Sibley - Toontrack
Technical Advisor

[Joseph Teresi]

All works great here.  I own everything toontrack has to offer (except Beatstation) …I’m saving some $ to buy it  …and all works great.  This is my main workhorse for drums and they work great with my TD12 as well.  Hope this helps.

nexis

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