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Hi,
since I installed EZbass hard rock, it crashes Windows 10 when I leave. It didn’t crash with the other EZbass I own ( fretless, vintage ).
Only EZBass standalone crashes, I can send to you an event report as attached file. I didn’t file any crash log.
When EZbass is open in a daw, it’s OK when I leave the plugin or the session.
Thank you for your help.
When I leave EZbass standalone, I get a message on my whole screen. It says that Windows met an error and must restart. It restart automatically after a few seconds.
If it can help you I found a dmp file I send to you.
If it can help you I found a dmp file I send to you.
EZbass version: 1.1.1
Operating system: Windows 10
Why does the dmp file show version 1.0.7 but you say you are using 1.1.1? Do you have more than one EZbass .dll on your computer? Has the .dll been moved or copied since it was installed?
Scott Sibley - Toontrack
Technical Advisor
That dmp file is from February so it’s not relevant. That Windows crashes is probably not directly caused by EZbass but by a driver, such as an ASIO, MIDI or graphics driver. If you are using ASIO, try using WASAPI (Exclusive or Low Latency Mode) instead to see if it fixes the issue.
Olof Hermansson - Toontrack
Coder
Hello,
I tried to use WASAPI as you recommanded, for the same result with the standalone version. On the screen just before the PC restart , I can read ” code d’arrêt : PFN LIST Corrupt “.
I’ve got a evtx file, I send to you as attached file.
I also have Classic rock, Fretless, upright, and Hardrock installed on my computer.
EZBass version is 1.1.1
Regards,
Le fichier evtx ne peut pas être envoyé.
Maybe if you zip the evtx file first?
Does it crash when you quit the standalone even if you have not loaded the Hard Rock EBX in that session?
Are you using any MIDI device with the standalone?
Have you checked if there are updates for the graphics card driver?
Olof Hermansson - Toontrack
Coder
Hello,
to answer your questions :
Yes EZbass standalone crashes when I leave i if I have load another EBX.
No I was not using any MIDI device.
I didn’t chek if there are updates for the graphics card driver, but I Idon’t think so, because CCleaner tell me when there are available updates. I tried to reduce the size of EZBass, but for the same result: a crash.
On last saturday , I installed a windows update.
I try to send you the zip evtx file. But it’s not allowed. Sorry
Regards,
Grégoire ARNOLDI
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