EZBass crashing in Ableton Live after EZKeys update

[Steven Kotin]

Hello — I’ve been using EZBass just fine the last couple of days in Ableton v10.1.13.  This evening, I decided to update EZKeys, and since then, if I try to load the vst, I get this message “A serious program error has occurred.  Live will shut down after this message box is closed.  Please restart Live and follow the instructions in the ‘Report a Crash’ lesson that will appear in Live’s Help View.”  When I click OK, Live shuts down.  This happens 100% of the time.

I updated Live to 10.1.14.  Same issue.  Then I re-installed EZBass.  Same issue.  Then I re-installed EZ-Keys, and still the same.  I’ve restarted the computer numerous time, and have done a hard re-scan of the Live plugins folder.  I’m out of ideas… can anyone help?

It works fine in standalone mode.  Can anyone help with this?  I was having a blast with the software.

I’ve attached the crash report.

Thanks,

Steve

EZbass version: 1.0.2
Operating system: Windows 10

Topic

[Olof Hermansson]

Two of the crashes were in Jamstix4.

The others were in EZbass and it’s the window size issue (caused by using having a “too large” EZbass window in the last session). To make it work again, start the standalone, go to Settings > General and click “Reset Scale and Size”. This will be fixed in the next update.

Olof Hermansson - Toontrack
Coder

1

Thanked by: Frex

[Frex]

it worked for me too, thanks Olof

[Steven Kotin]

Thank you!  That worked!

[Author]

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