EZbass crashes Protools when using slide notes

[Loz Rabone]

Hi, I am on an iMac running 11.7.8 (Big Sur) and using Protools 2023.6.6. Since updating to EZbass 1.1.8 it regularly crashes Protools when using the AAX plugin. It happens when trying adjust slide articulations. It can be seen in the attached screenshot

EZbass version: 1.1.8
Operating system: macOS Big Sur (11)

Topic

[Olof Hermansson]

Hi,

Please attach the crash log that you get with “Save Log” there.

Does it crash when you start dragging (moving) the note which is selected in the screenshot? Or how are you trying to adjust the slide?

Could you save an EZbass project where the crash can be reproduced, please?

Olof Hermansson - Toontrack
Coder

[Tom Riopelle]

I am having a similar issue with adjusting slide articulations. OI am on Monterey 12.6.7 and Pro Tools Studio 2023.6. Had the crash issue but  also loose contact with my keyboard spacebar for start/stop function. Been working with Pro Tool to find out if the issues are something on their end, but after literally hours of support, no solution yet. Will let you know what I find out from them tomorrow. If there is a bug in EZbass, please let me know the solution.

EZbass version: 1.1.8
Operating system: macOS Monterey (12)

[Loz Rabone]

Sorry for delayed reply. I got rid of that session and started a new one. It crashes when I try and adjust the slide position – the part which is selected (highlighted) in the attached screen shot. I have also tried to attached the session file its self as requested but it says I am not allowed to upload that kind of file here?  I have  3 different Protools crash logs (it is reproducible and therefore happened the same way the 2nd & 3rd time) but the files are too big to upload here. Do you have another way I can send them to you?

EZbass version: 1.1.8
Operating system: macOS Big Sur (11)

• This post was modified 1 year, 11 months ago by Loz Rabone.

[Olof Hermansson]

Sorry, our “file request service” was not working but I see this has been handled now in a support ticket

Olof Hermansson - Toontrack
Coder

[Olof Hermansson]

BEST ANSWER

In case someone else gets the same crash, a workaround is to first merge the two MIDI blocks that the slide will be in.

Olof Hermansson - Toontrack
Coder

[Jukka Karppi]

Olof Hermansson wrote:

BEST ANSWER

In case someone else gets the same crash, a workaround is to first merge the two MIDI blocks that the slide will be in.

Doesn’t help in Ableton. Crashes every time when trying to adjust the note it’s suppose to slide to.

[Olof Hermansson]

Jukka Karppi wrote:

Olof Hermansson wrote:

BEST ANSWER

In case someone else gets the same crash, a workaround is to first merge the two MIDI blocks that the slide will be in.

Doesn’t help in Ableton. Crashes every time when trying to adjust the note it’s suppose to slide to.

I meant merge the blocks before you create the slide. If you already created the slide and see that it goes into another block, undo, merge and make the slide again.

Olof Hermansson - Toontrack
Coder

[Author]

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