EZ Mix Bundle Registration Screw Up

[dod]

I have download two different bundles that both include EZ Mix 2 in them. I accidentally registered some of the products in the second bundle to the wrong serial numbers of EZ Mix 2 and now the auth code it gives me wont work.

Topic

[Scott]

Please contact Toontrack directly. See this FAQ below.

http://www.toontrack.com/faq/my-issue-is-not-covered-in-this-faq-what-next/

Scott Sibley - Toontrack
Technical Advisor

[dod]

Hey Scott,

I tried it but that wasn’t my issue. On the Toontrack site it has my Ambient Bundle authorized to EZ Mix 2 and there is a picture of a lock next to it. How do I get that “unlocked” so I can authorize it to a different EZ Mix 2 program?

What I have done is I bought EZ Mix 2 twice and have some stuff authorized to one and some to the other. Pro tools will only let me run one version of EZ Mix 2 at a time. Is there anyway I can authorize all my bundles to one version of EZ Mix 2?

Thanks Scott

[Scott]

That is nothing I can take care of. You will need to contact Toontrack via the link I posted above. Click the Contact Support button at the bottom of that FAQ and explain your situation.

Scott Sibley - Toontrack
Technical Advisor

[Author]

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