EXTREMELY FRUSTRATED!! HELP!!

[Justin]

Ive had EZ Drummer 2 for some time now and have been using it as a stand alone and it has worked fine.

Ive recently purchased Logic Pro X and am trying to use it as a plugin but every time it open it and it asks to Authorize : “Authorization Failed, Contact Support for Help”

I paid good money for this software and expect to get what I was promised, this is very upsetting and disappointing.

PLEASE HELP!! >:(

Email:Jtmail87@yahoo.com

If there is a number I can call please let me know ASAP!

Thank You.

Topic

[Juicy]

You did get what you paid , we all did ,all the software and libraries work flawlessly.
It will ask for an Authorisation if it failed previously,thats kinda very “logical”
I am a LogicPro X user and do have my computer online and have never once over 10 years had any issues.
The new PM once downloaded gives you a birds eye view of Your system and and your Toontrack account installation.
Why am i saying ?
To let you know this is not normal and once fixed be totally forgotten and you are right to be upset but disappointed is a bit too early since you’ve only just asked about it.
Did you move any files or locations or any thing different about your install you didn’t say here.

[J.A.J Sound]

Check to see if you moved any files or locations or any thing different about your install, IS THE BEST ADVICE……..

[Justin]

I know, it was the heat of the moment. My emotions got the best of me.
How would I check for something like that? Moved files?
I’m not very keen on “Install trouble shooting”

[Henrik Ekblom]

@Justin_32 said:
I know, it was the heat of the moment. My emotions got the best of me.
How would I check for something like that? Moved files?
I’m not very keen on “Install trouble shooting”  

http://www.toontrack.com/faq/how-do-i-authorize-ezdrummer-2-2/

In the bottom of that page there’s a button “Contact Support”. Go to that page and give the details to the support staff will, and they will help you!

Henrik Ekblom - User Experience Designer
Toontrack

[Justin]

Thank you I’ll give it a try!

[Author]

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