Exmix.msi missing

[rosleck]

I just bought the upgrade for ezmix 2 and I cannot install it as the exmix.msi file cannot be found….Where do I look for it?

Edited to add:

 Why is it every time I buy a new toontrack it’s a royal pain to install? To be honest this has stopped me in the past from buying software here I want to use.

Topic

[John]

Hi,

please make sure you Extract the archive fully before running the installer, do not browse the ZIP.

BR,
John

John Rammelt - Toontrack
Technical Advisor

[Rogue]

incidentally there is no ‘MSI file’ in the EZmix (zip) archive, it is supplied as a setup exe wrapper named ‘EZmix (32/64-bit) Installer’. The Windows Installer will take care of extracting the MSI and the rest of the install process…

Rogue Marechal - Toontrack
Configuration Manager

[rosleck]

I re downloaded the file from toontrack & extracted the contents to a folder I made on my desktop. I still have the same error.

“
C:UsersMatthewAppDataLocalTemp{A6FE3E39-1394-480E-BA42-1E67645F2A66} “

This location has no .msi file for it to locate. A search of my hard disk finds no MIS files at all.

[Rogue]

then it is your system that prevents the extraction of the MSI. Either you are not logged as an admin user on the machine (unlikely to be the problem, but always best to be so), or UAC or an anti-virus is interfering with the installer. The second would rank higher on my list of processes that should mind its own business…

Rogue Marechal - Toontrack
Configuration Manager

[rosleck]

I just re downloaded it again. I extracted all files to my desktop. I ran the 32 bit install again. Same error message ” C:UsersMatthewAppDataLocalTemp{A6FE3E39-1394-480E-BA42-1E67645F2A66} ” I am now also getting the following error message the first one ” Error 1714 the older version of ez mix 32 bit cannot be removed. Contact your tech support group.”

[Author]

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