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Error1311 Wen upgrade to EZ2

EZdrummer Help
Viewing 3 replies - 1 through 3 (of 3 total)
  • Olof Westman
    Forum Crew

    You need to extract the zip-file before you can run the installer.

    Olof Westman - Toontrack
    Coder

    mattbeck
    Participant

    i have the same error. the files were unzipped and i see the data.cab file in the folder. i still get that error.

    Scott
    Moderator

    @mattbeck said:

    i have the same error. the files were unzipped and i see the data.cab file in the folder. i still get that error.

    If you are getting an error 1311 when installing on PC, it is likely to be related to two things;

    1. You have not extracted the zip file before running the installer located inside it. This is done by right clicking the zip file and choose Extract All. Then open the extracted folder and run the installer.
    2. The file path to the file is too long. Move the downloaded full installer zip file higher in your folder hierarchy, preferably directly under C:/ or to your Desktop. Extract it from there.

    Scott Sibley - Toontrack
    Technical Advisor

Viewing 3 replies - 1 through 3 (of 3 total)

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