Drag´n´drop doesn´t work in EZ drummer

[Anders Blomberg]

I have the first version of EZdrummer serial number(EZ11-HAG7-WE4R-S9RW-US66) I Use Windows 8.1 and Studio One 2. I have checked with Presonus that EZdrummer is compatible with my 32-bit software. I can load EZ drummer into the system, open up the drumkit and listen to the grooves in my monitors, but when I try to drag´n`drop the groove into my music project, it doesn´t work. Nothing happens. What do I do wrong?

Topic

[Scott]

What version number is displayed on the EZD interface? The last version of EZD 1 is 1.3.3.

Scott Sibley - Toontrack
Technical Advisor

[Anders Blomberg]

My version is 1.1.4

[Scott]

Please update to the latest version.

Scott Sibley - Toontrack
Technical Advisor

[Anders Blomberg]

How do I do that,, and what would that cost ? Can I update from your homepage?

[Scott]

The latest version of EZD 1 is 1.3.3 like I said before. It is available from your Toontrack account under ‘My Account’ My Products, then select your EZD product. There is a Update tab and the 1.3.3 update to download.

Scott Sibley - Toontrack
Technical Advisor

[Henrik Ekblom]

@Kaloobafak said:

How do I do that,, and what would that cost ? Can I update from your homepage?

Updates within the programs are free. E.g. an update from 1.1 to 1.2 is free, but to upgrade to version 2 is not for free, since it’s a brand new software – not just an update.

Henrik Ekblom - User Experience Designer
Toontrack

[Anders Blomberg]

Hi, sorry to disturb you guys once again, but: I updated as you advised me, but i still can´t make the drag and drop work – I can open up the groove library. tap and listen to the drums and grooves in my monitors, but when I try to drag`n`drop nothing happens. Is there some “enable” function that I have missed? The tutorials don’t mention anything about that, but can there be something in my recording program (Studio One 2)that blocks out the function?
Sincerely Anders B

[John]

Hi Anders,

this may very well be a permissions issue with Win 8.1.
Check for solutions like e.g. this one:
http://www.tomshardware.co.uk/forum/3387-73-temp-folder-writing-permission-itself

John Rammelt - Toontrack
Technical Advisor

[Author]

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