Drag and Drop with Toontrack EZplayer stopped working in Cubase 4

[Edward Carr 3rd]

Out of nowhere my MIDI drag and drop function has stopped working. I’ve been using Cubase 4 and EZplayer for the past 3-4 years without an issue.

I think I have tried everything that I found online as a possible solution. Things I have tried:

Restart Cubase
Restart EZplayer Pro
Update Cubase 4
Update EZplayer Pro
In Cubase Preferences: unchecked auto dissolve and import to instrument tracks.
Make sure I am running as administrator in Vista 32 bit
Tried opening a previous project where drag and drop was working
Rolled back my computer settings to when I know D&D was working.

Does anyone have any ideas what else I should do?

Topic

[Scott]

Have you tried disabling the UAC to see if it makes any difference?

You can try uninstalling Cubase and install from the original disc, then apply any C4 updates.

Other than those ideas, I’m out.

Scott Sibley - Toontrack
Technical Advisor

[Edward Carr 3rd]

ORIGINAL: Scott

Have you tried disabling the UAC to see if it makes any difference?

You can try uninstalling Cubase and install from the original disc, then apply any C4 updates.

Other than those ideas, I’m out.

Hey Scott,

No, I have not done that. I thought there might be an easier solution but if I have to I will try that.

It’s strange though. The D & D just stopped working. My MIDI files play back fine in EZplayer and they are all there. I don’t know what happened from one day to the next to cause it to not work anymore.

I posted the same question on the Cubase forum but there have not been any useful responses there.

There must be something unusual going on because none of the suggestions I found on line have worked.

[Edward Carr 3rd]

Scott,

I missed the part you posted about UAC the first time I read your reply. I wasn’t sure what that was but I quickly found out what it does. Then I tried it and had to restart my computer. When I started Cubase
it said that EZplayer was not authorized on that computer. So, I had to get the authorization number from my account and now…………IT WORKS AGAIN!

I’m not sure which part did it (the disable UAC or authorizing EZplayer) though.

Should I expect to have to re-authorize all my Toontrack products now?

Anyway, thanks for the tip! I really appreciate it since no one else could help me.

[Author]

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