Downloading Superior Drummer 3 Library Part 1 error

[Erik Haselsteiner]

Hello Support,

I bought Superior Drummer 3 today and wanted to download/install the software to my Mac via the Product Manager.
Superior Drummer 3 – Crosscrade package downloaded and installed correctly but when I try to download the Basic Sound Library the download stops after 17.5 GB. Error message: “The connection was closed without any data being received in several attempts. Please try to resume later”

I tried it already the last 2 hours but without success. I have about 800GB free space on my SSD, internet connection is also working because Room Mics is currently loading.

Please advice how to proceed.

Thanks
Erik

Operating system: macOS Monterey (12)

Topic

[John]

Hi,

please contact Toontrack Support directly via the ‘Contact Support’ button found at the bottom of all FAQ pages.

They can investigate if there is a problem with the CDN closest to you (or similar).

BR,
John

John Rammelt - Toontrack
Technical Advisor

[Author]

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